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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Quantic Connections is an extensive automated communication platform designed to facilitate the sending and management of notifications across various channels according to the preferences of your clients. Our solution empowers businesses with numerous established client relationships to engage in direct and efficient communication. Furthermore, Quantic Connections enhances and streamlines both communication and customer service operations within your contact center by utilizing automated processes that require no human intervention. We are here to provide guidance! Through our platform, you can create any type of notification deemed significant for your clients, whether manually or automatically. This includes programmable automated campaigns, follow-up initiatives, and real-time alerts for transactions. The system supports customized communication, provides shipping analytics, allows for two-way interactions, features anti-spam measures, and integrates seamlessly with various applications, including sending notifications via WhatsApp using pre-designed message templates. By leveraging these capabilities, businesses can improve client interaction and satisfaction, ultimately leading to better outcomes.

Description

Tobachat is a cloud-based platform designed specifically for WhatsApp Business, catering to the needs of small businesses and sales or service teams. This tool features a shared inbox that allows team members to manage conversations through a business number, assign chats to one another, and utilize contact records and labels to streamline follow-up processes. In addition, teams can send pre-approved message templates and run opt-in campaigns while also being able to create visual automations for replies, reminders, updates on bookings, and solicit customer reviews. Furthermore, an AI agent is capable of drafting or sending responses based on information provided by the business, ensuring a smooth transition to a teammate when necessary. The platform also supports built-in integrations with services like Zapier, FareHarbor, and LetsBook, and offers webhooks and API-call functionalities for connection with additional systems. Designed for enhancing customer communication and optimizing routine service tasks on the WhatsApp Business Platform, Tobachat effectively manages booking-related notifications and marketing efforts directed at opted-in contacts while promoting team collaboration. This comprehensive suite of features makes it an invaluable asset for businesses looking to elevate their customer engagement.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Messenger Yes 
FareHarbor No 
WhatsApp Yes 
X (Twitter) Yes 
Zapier No 

Integrations

Facebook Messenger No 
FareHarbor Yes 
WhatsApp No 
X (Twitter) No 
Zapier Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

€24/month
The Free plan includes 50 live conversations once and 100 AI test replies per month. Start costs €24/month or €290/year and includes 200 conversations per month. Additional conversations cost €10 per 100. Meta messaging fees are billed separately by Meta. Prices exclude VAT.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Quantic Vision

Country

Panama

Website

www.quanticvision.com/quantic-connections/

Vendor Details

Company Name

Tobachat

Founded

2020

Country

Netherlands

Website

tobachat.nl

Product Features

Campaign Management

Channel Management Yes 
Contact Database Yes 
Email Marketing No 
Event Triggered Actions No 
Lead Management No 
Multi-Campaign Yes 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

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