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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your operations with intelligent solutions designed for digital spare parts catalogs, service information systems (SIS), and service portals. Our comprehensive service information system, Quanos SIS.one, equips manufacturers and operators of machinery and equipment with the tools necessary to digitalize and enhance their after-sales services effectively. With Quanos SIS.one, you can consolidate all vital service information pertaining to your machines and facilities from various source systems, seamlessly connect them, and make them accessible through a user-friendly interface for everyone involved, including maintenance personnel, service technicians, support teams, and even your customers. By utilizing our software, manufacturers of machinery, plants, and equipment can significantly boost their service business, while operators of machines, plants, and vehicle fleets benefit from enhanced digital spare parts and maintenance management. Additionally, Quanos SIS.one integrates crucial service information from different source systems such as ERP, CAD, DMS, and CMS, thereby facilitating a more streamlined and efficient service process. This interconnected approach not only improves service efficiency but also enhances customer satisfaction by providing quick access to relevant information.

Description

Serviere simplifies the process of service requests by improving communication and streamlining the process. Engineers and managers can collect, analyze and respond in real-time. Customers can track the status of their complaints. Comprehensive solution for efficient service administration.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

EquipmentCloud

Integrations

EquipmentCloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Quanos

Country

Germany

Website

quanos-service-solutions.com/en/products/the-new-service-information-system

Vendor Details

Company Name

Impiger Technologies

Founded

2004

Country

United States

Website

www.impigertech.com

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

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