Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Upon launching CrossLink, users encounter the prompt “Know More,” which embodies the platform's guiding principle. This philosophy drives CrossLink's mission to empower individuals, whether they are SOC analysts, investigators, or incident responders, to effectively narrate a more comprehensive story about their data. With a few clicks, search results from six interconnected categories of network and actor-centric information deliver essential insights that can be easily compiled and disseminated within an organization. Developed by a team of seasoned analysts with extensive practical experience in threat investigation, CrossLink addresses significant gaps present in the existing marketplace. The data categories encompass an extraordinary variety of actor profiles, communication records, historical Internet registration data, IP reputation, digital currency transactions, and passive DNS telemetry, all of which facilitate rapid investigations into various actors and incidents. Additionally, CrossLink equips users with features to generate alerts and lightweight management options through shareable case folders, enhancing collaborative efforts across teams. Ultimately, CrossLink aims to streamline the investigative process and foster a deeper understanding of the digital landscape.
Description
At ethosIQ, we gather and integrate diverse data from various platforms in real-time. By transforming substantial data into practical insights, ethosIQ puts valuable information right at your fingertips. Experience the limitless possibilities of data by requesting a demonstration. The Customer Engagement Platform (CEP) from ethosIQ compiles interactions and application data from numerous vendors and channels across different systems to form a unified and detailed perspective. This platform helps pinpoint and rectify data integrity challenges across various sources, ensuring consistently valuable reporting insights. Such insights empower your organization to optimize resource management, elevate customer experiences, and strengthen relationships through contact center interactions. Furthermore, the CEP collects both real-time and historical data, presenting a comprehensive narrative of the customer journey in one accessible location, ultimately enhancing strategic decision-making. With ethosIQ, the future of data-driven insights is bright and full of potential.
API Access
Has API
API Access
Has API
Integrations
Anomali
Avaya Cloud Office
Calabrio Quality Management
Check Point CloudGuard
Continuum PSA
Cortex XSOAR
Genesys Cloud CX
Google Cloud Platform
MineMeld
NICE Actimize X-Sight
Integrations
Anomali
Avaya Cloud Office
Calabrio Quality Management
Check Point CloudGuard
Continuum PSA
Cortex XSOAR
Genesys Cloud CX
Google Cloud Platform
MineMeld
NICE Actimize X-Sight
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qintel
Founded
2009
Country
United States
Website
www.qintel.com/products/crosslink/
Vendor Details
Company Name
ethosIQ
Founded
2009
Country
United States
Website
www.ethosiq.com/customer-engagement-platform/
Product Features
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content