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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.

Description

RealDPG empowers users to effectively manage and document a variety of data breaches that may occur. Its integrated Data Breach Management Module facilitates the logging and documentation of critical facts, evidence, and analytics. This comprehensive "data breach register" forms a robust events database that serves many stakeholders, including the legal department and the Data Protection Officer. Utilizing this module ensures accountability to both regulatory authorities and other concerned parties. Moreover, RealDPG provides a structured approach for addressing Data Subject rights requests. You can meticulously document every aspect, from the initial request and its assessment to the final response given to the data subject. All assessments, documentation, and communications can be securely stored in this module, reinforcing accountability to supervising authorities and enhancing transparency for all stakeholders involved. Through such features, RealDPG significantly contributes to the overall efficiency of data breach management processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

QX Global

Country

United Kingdom

Website

qxglobalgroup.com/product/qx-email-query-management-system/

Vendor Details

Company Name

RealCGR

Website

www.realcgr.com/realdpg-page

Product Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

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