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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Q5’s Incident Management Software offers a user-friendly, online platform designed to centralize the documentation, monitoring, and reporting of events and incidents, facilitating compliance efforts. This software aids in the identification of workplace hazards while enabling the implementation of corrective measures to foster a safer environment for employees. Renowned for its comprehensive and adaptable nature, Q5’s Incident Management Software is suitable for both single and multiple work locations, allowing for the consolidation of all incident-related information in one accessible location. Additionally, the software’s integrated intelligence simplifies the process of maintaining precise records, eliminating uncertainty and enhancing efficiency. With these features, your organization can ensure a proactive approach to incident management and workplace safety.

Description

Rapid Incident Reporting offers a comprehensive online platform for reporting and managing incidents effectively. This software is designed to facilitate the entire lifecycle of incident management, allowing businesses to efficiently track and address incidents as they arise. By utilizing our system, organizations can significantly enhance their capacity to investigate occurrences, extract valuable insights, and implement necessary corrective measures. Our customizable incident reporting solution is suitable for various industries and adaptable to businesses of all sizes, ensuring it meets specific operational requirements. With the insights gained from our platform, companies can better safeguard their workforce and provide essential support during incidents. Rapid Incident Reporting encompasses everything from reporting site incidents to conducting thorough investigations, executing response protocols, and generating detailed statistical reports, making it an all-encompassing solution for effective incident management. Furthermore, our user-friendly interface simplifies the entire process, ensuring that every team member can contribute to a safer work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1100.00/one-time/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Q5 Systems

Founded

1997

Country

Canada

Website

www.q5systems.com/incident.html

Vendor Details

Company Name

Rapid Global

Founded

2001

Country

Australia

Website

www.rapidglobal.com

Product Features

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management No 

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