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Description
Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.
Description
Rostavo serves as the operational backbone for a small in-home service agency, consolidating various tools such as spreadsheets, messaging groups, certification folders, and invoicing systems into a single comprehensive platform. This system allows coordinators to efficiently schedule recurring tasks, automatically filling same-day vacancies by notifying all available staff instead of relying on a manual call list, and it alerts them before any certification lapses instead of waiting for an issue to arise. Employees benefit from a downloadable mobile application that provides shift notifications and a simple check-in feature, which accurately logs their arrival time and location. Additionally, clients and their families enjoy their own dedicated portal, enabling them to request services, view upcoming visits, process payments, and leave feedback. Since the check-in feature tracks the actual hours worked, the invoicing and staff payment processes are streamlined, ensuring that both the disputed amount from clients and the documented evidence from the agency align perfectly. This integration not only enhances operational efficiency but also improves communication and transparency among all parties involved.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$37.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Boolean Array
Founded
2020
Country
Canada
Website
business.qwaits.com
Vendor Details
Company Name
Rostavo
Founded
2026
Country
United Kingdom
Website
rostavo.com
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking