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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Q+ Cross Platform IQ is an innovative AI-driven conversational intelligence solution tailored for managing facilities and workplaces. It converts traditional IWMS and operational data into an engaging, interactive dialogue interface that empowers users to instantly access role-specific intelligence by asking about space utilization, occupancy levels, maintenance requests, and asset management in everyday language across various integrated platforms. By consolidating information from different sources, Q+ establishes a unified repository of truth that reveals insights through chat interactions, facilitating predictive recommendations, timely alerts, and trend analysis. The tool is designed to handle multi-turn conversations and retain context, showcasing its ability to accurately interpret user intent. Furthermore, its integration capabilities streamline user interaction with complex facility information, making it accessible without necessitating extensive technical expertise. This ensures that all users, regardless of their technical background, can harness the power of data effectively.

Description

Our innovative products and solutions function seamlessly across multiple channels, encompassing voice and text communications, such as chat, video calls, and social media, to enhance both customer and employee support services. By prioritizing customer experience, we ensure that their feedback is acknowledged without delays or the hassle of navigating complicated menus. Our comprehensive analysis of all conversations allows us to gather crucial insights for optimizing sales strategies. The digital transformation and automation of routine tasks through self-service options in voice and text lead to significant cost savings from the outset. We stand out in the market due to our rapid solution deployment, ready-to-use products, and sophisticated toolsets that enable swift adjustments and ongoing development by either Spitch or our customers and partners. Our omnichannel virtual assistants are adept at managing both voice and text inquiries, effectively handling a wide range of tasks that include accurate intent recognition and fully automated processing of standard customer requests in natural language. This powerful technology not only simplifies interactions but also paves the way for continuous improvement in service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Quantum AI Workspace Manager
SAP Store

Integrations

Quantum AI Workspace Manager
SAP Store

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Quantum Strides

Founded

2014

Country

United States

Website

www.quantumstrides.com/q+

Vendor Details

Company Name

Spitch

Country

United States

Website

spitch.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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