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Description
Resolution Queue is a specialized and adaptable software solution designed to enhance workflow for managing healthcare accounts receivable (A/R) remediation. Included within Resolution Queue is a quality assurance feature known as Instilling Quality, which provides an objective assessment of user activities related to follow-ups, ensuring that accounts are addressed effectively. These features can function together or be obtained individually, depending on your specific requirements. Our partnership with healthcare providers over the years has provided invaluable insights that shaped the development of Resolution Queue, enabling the automation of distributing and tracking A/R assignments to staff members, ultimately improving cash collections and resolving accounts more efficiently. With Resolution Queue, you hold the power to prioritize accounts according to your strategy. The work queues can be established in advance or generated on-the-fly, utilizing various data points such as payer information, groups, outstanding balances, and account age among others. By leveraging these customizable options, users can better manage their A/R processes and optimize their financial outcomes.
Description
Neglecting IBM i messages and events can lead to delays in website order processing, inventory management, and account transactions, which can create significant issues. Robot Console proactively scans message queues to identify factors that may affect the performance of systems or applications. In cases where issues arise, Robot Console is capable of either resolving them automatically or escalating the matter, allowing you to focus on exceptions rather than everyday problems. This powerful message management solution streamlines your workflow, granting you more time to concentrate on what truly matters in your business. Effective availability monitoring extends well beyond just the QSYSOPR message queue, ensuring that your business users consistently have access to the critical system resources and applications they depend on daily. Additionally, Robot Console keeps an eye on various system resources including lines, ports, subsystems, and logs such as QHST, QAUDJRN, or FTP requests at designated intervals. If it identifies any issues, Robot Console can swiftly intervene, promoting higher uptime and ensuring that business operations continue seamlessly. With this level of oversight, you can rest assured that your systems are functioning optimally.
API Access
Has API
API Access
Has API
Integrations
IBM i
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PwC
Founded
1998
Country
United Kingdom
Website
www.pwc.com/us/en/products/resolution-queue.html
Vendor Details
Company Name
Fortra
Country
United States
Website
www.fortra.com/products/message-event-monitoring-software-ibm-i
Product Features
Product Features
Message Queue
Asynchronous Communications Protocol
Data Error Reduction
Message Encryption
On-Premise Installation
Roles / Permissions
Storage / Retrieval / Deletion
System Decoupling
