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features
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support

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Description

Instilling Quality is a distinctive quality assurance tool designed to objectively evaluate and score the accuracy and comprehensiveness of follow-up actions on accounts, tailored by user. This tool is part of the Resolution Queue™, a proprietary and customizable workflow software from PwC for managing healthcare accounts receivable (A/R), but it is also available for separate licensing and can function independently based on user requirements. The Instilling Quality software randomly assesses the work done by collection specialists and assigns a numerical score reflecting the thoroughness and completeness of each account. Users can specify the exact criteria necessary for scoring accounts accurately. The quality review process is informed by a user score's rolling average over 90 days. As a result, team members with higher scores face a reduced number of accounts for review, whereas those with lower scores will have more accounts queued to ensure continuous improvement in the review process. This approach not only incentivizes quality work but also systematically enhances the overall efficacy of account management.

Description

ScoreDoc creates a comprehensive reputation scorecard of the prospective healthcare provider by combining the sentimental analysis report with the average online ratings, number, and recency of reviews on the most relevant review sites. It also provides the user with a percentile score of the provider/practice they are considering to visit by comparing the score of several other healthcare practitioners within that specialty in the same city/region. With the ScoreDoc app, users can effortlessly utilize several features of the ScoreDoc platform to generate a comprehensive "review scorecard" of healthcare providers like doctors, medical practices, urgent care centers, dentists, etc. Users can also save the link for future visits securely and privately if they prefer to do that. Using the ScoreDoc android app will help them compare healthcare providers' reputations to make an informed decision.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PwC

Founded

1998

Country

United Kingdom

Website

www.pwc.com/us/en/products/instilling-quality.html

Vendor Details

Company Name

ScoreDoc

Founded

2021

Country

United States

Website

www.scoredoc.com

Product Features

Product Features

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