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Description
Customer Link, a product of PwC, serves as a customer data platform that integrates your data along with extensive third-party data from PwC to create a comprehensive 360° perspective of your clientele. Enhance customer experiences through unparalleled insights that typical platforms cannot provide. Ensure that your engagement is consistent and tailored across various channels and devices, effectively addressing your customers' needs. Experience a dynamic and complete customer profile that adjusts to shifts in demand and highlights actionable moments through call-to-action prompts. Leverage PwC’s AI and machine learning capabilities to construct a cohesive understanding of individuals, households, and essential consumer segments. Improve visibility into your spending, channel effectiveness, and customer interaction results, allowing you to identify potential wastages and uncover new avenues for high returns. This holistic approach not only maximizes your resources but also drives more strategic decision-making in your customer engagement efforts.
Description
Simon AI is a marketing platform driven by artificial intelligence, aimed at assisting organizations in leveraging customer data to effortlessly initiate personalized campaigns across various digital platforms. By merging a flexible customer data system with self-sufficient AI agents, it assesses customer behaviors, contextual cues, and business metrics to develop precisely tailored marketing experiences. Rather than having marketing teams manually sort through audience segments or execute intricate queries, Simon AI empowers marketers to establish business objectives, like boosting conversions, reducing churn, or encouraging repeat purchases, while its AI agents take care of data organization, insight extraction, and campaign implementation. Furthermore, it incorporates a variety of information, including customer interactions, transaction history, and contextual variables such as browsing habits, inventory status, weather fluctuations, and social media activity, to facilitate timely and pertinent marketing responses. This innovative approach not only streamlines marketing efforts but also enhances the relevance of customer interactions, ultimately leading to improved business outcomes.
API Access
Has API
API Access
Has API
Integrations
Adobe Commerce
Adobe Target
Amazon S3
AppsFlyer
Attentive
BigCommerce
Dynamic Yield
Gorgias
Heap
LoyaltyLion
Integrations
Adobe Commerce
Adobe Target
Amazon S3
AppsFlyer
Attentive
BigCommerce
Dynamic Yield
Gorgias
Heap
LoyaltyLion
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PwC
Founded
1998
Country
United Kingdom
Website
www.pwc.com/us/en/products/customer-link.html
Vendor Details
Company Name
Simon AI
Founded
2014
Country
United States
Website
www.simon.ai/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization