Sendbird
4.7 out of 5 starsAverage Ratings 0 Ratings
Average Ratings 7 Ratings
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Description
Notifications that work. Beams is a hosted push notification API that developers can use to get critical transactional information every time. You can notify users with confidence. Your Android and iOS apps will receive real-time notifications and transparency. Expert notification delivery across devices and locations enables you to instantly reach users. You can trigger notifications automatically for every event in your app by using one function. We have delivered over 18 trillion messages to thousands of apps. Discover how Pusher customers use real-time infrastructure to delight users. With Debug Console and Insights, you can debug your implementation and monitor your delivery health. We manage and host your entire device token lifecycle.
Description
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Firebase
No
Flutter
No
JavaScript
No
Median.co
No
MobiRoller
No
Pipedream
Yes
Product-Led Alliance
No
Quickwork
No
React
No
React Native
No
Integrations
Firebase
Yes
Flutter
Yes
JavaScript
Yes
Median.co
Yes
MobiRoller
Yes
Pipedream
No
Product-Led Alliance
Yes
Quickwork
Yes
React
Yes
React Native
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$399/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pusher
Country
United Kingdom
Website
pusher.com/beams
Vendor Details
Company Name
Sendbird
Founded
2012
Country
United States
Website
sendbird.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Mobile App Development
Access Controls / Permissions
No
Any App Development Language
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Drag and Drop Editor
No
Enterprise Mobility (EMM/MAM)
No
FaceID and TouchID
No
For Consumer Apps
No
For Enterprise Apps
No
Integration Options
No
Mobile App Security
No
Multi-Factor Authentication (MFA)
No
Multiple Apps from Same Base
No
No Dependencies
No
No-Code
No
Reporting / Analytics
No
Single Sign-On (SSO)
No
Source Control
No
Visual Editor
No
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
Product Features
Application Development
Access Controls/Permissions
Yes
Code Assistance
Yes
Code Refactoring
Yes
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
No
Deployment Management
Yes
Graphical User Interface
Yes
Mobile Development
Yes
No-Code
No
Reporting/Analytics
Yes
Software Development
Yes
Source Control
Yes
Testing Management
No
Version Control
Yes
Web App Development
Yes
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
Yes
Mobile App Development
Access Controls / Permissions
Yes
Any App Development Language
Yes
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
No
Drag and Drop Editor
Yes
Enterprise Mobility (EMM/MAM)
No
FaceID and TouchID
No
For Consumer Apps
Yes
For Enterprise Apps
Yes
Integration Options
Yes
Mobile App Security
No
Multi-Factor Authentication (MFA)
Yes
Multiple Apps from Same Base
Yes
No Dependencies
No
No-Code
No
Reporting / Analytics
Yes
Single Sign-On (SSO)
Yes
Source Control
Yes
Visual Editor
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
No
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
