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Description
The SONIC platform transforms the business landscape by seamlessly integrating Electronic Point of Sale (EPOS), inventory management, repair scheduling, chip and pin processing, supplier connections, and website functionality, all while granting access to an exclusive trade-only marketplace. At the core of contemporary retail is exceptional customer service, and with SONIC, retailers are empowered to deliver high-quality assistance directly from a tablet or computer. Retailers can effortlessly manage sales transactions, handle orders, process payments, schedule repairs, provide valuable financing solutions, facilitate click and collect services, or extend additional insurance options, ensuring comprehensive oversight of the customer experience. Additionally, the Supplier – Retailer Partner Tool enhances the collaboration between retailers and suppliers, fostering interactions that benefit both parties effectively. This innovative approach not only simplifies operations but also strengthens relationships within the supply chain.
Description
For three decades, we have partnered with grocery, drug, DIY, and mass merchandise retailers, along with their CPG manufacturer collaborators, to tackle significant challenges related to growth and profitability through the use of cutting-edge software solutions. With the advent of AI, we are now enhancing their return on investment even further. Our innovations aim to boost customer engagement, facilitate better supplier collaboration, roll out food-to-go services, or transform retail spaces to incorporate new in-store services and click-and-collect options, with a track record of proven results. By leveraging in-depth customer data and analyzing existing sales trends, we help optimize pricing strategies and promotional efforts, leading to increased customer satisfaction. Our commitment to delivering effective solutions ensures that retailers can navigate the complexities of the market while fostering lasting relationships with their customers.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pursuit Software
Founded
2008
Country
United Kingdom
Website
pursuitsonic.com
Vendor Details
Company Name
Symphony RetailAI
Founded
1986
Country
United States
Website
www.symphonyretailai.com/solutions/
Product Features
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
Product Features
CPG
Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management