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Description
PumpDocket is a specialized field service management platform designed specifically for septic pumpers, grease haulers, and portable restroom service providers, distinctly catering to their unique needs rather than those of plumbers.
With features such as Dispatch & Scheduling, users can effortlessly assign tasks, optimize routes, and set up automated schedules while easily monitoring truck availability.
The Field Closeout functionality allows crews to finalize jobs directly from their mobile devices, capturing essential details like gallons pumped, disposal locations, signatures, and notes, all without needing an app download and functioning seamlessly offline.
PumpDocket ensures compliance across all 50 states by providing trip tickets that include required state-specific fields, as well as integrated disposal manifests, retention tracking, and distribution of copies.
Invoicing is made simple with the ability to generate same-day invoices, export to QuickBooks, and access detailed reports for bookkeepers.
The Customer Portal enhances user experience by facilitating online payments, maintaining service history, and offering e-signature proposals for convenience.
Moreover, there are no per-user fees or long-term contracts, allowing users to cancel anytime, with service plans starting at just $99 per month for 1-3 trucks, and new customers can enjoy their first month free.
This comprehensive approach ensures that service providers can manage their operations efficiently and effectively, tailored to their specific industry requirements.
Description
ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99/month
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
$29/month up to 100 visits, then additional per visit
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PumpDocket
Founded
2026
Country
United States
Website
www.pumpdocket.com
Vendor Details
Company Name
ServiceHelpHQ
Founded
2026
Country
United States
Website
servicehelphq.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
