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Description
PumpDocket is a specialized field service management platform designed specifically for septic pumpers, grease haulers, and portable restroom service providers, distinctly catering to their unique needs rather than those of plumbers.
With features such as Dispatch & Scheduling, users can effortlessly assign tasks, optimize routes, and set up automated schedules while easily monitoring truck availability.
The Field Closeout functionality allows crews to finalize jobs directly from their mobile devices, capturing essential details like gallons pumped, disposal locations, signatures, and notes, all without needing an app download and functioning seamlessly offline.
PumpDocket ensures compliance across all 50 states by providing trip tickets that include required state-specific fields, as well as integrated disposal manifests, retention tracking, and distribution of copies.
Invoicing is made simple with the ability to generate same-day invoices, export to QuickBooks, and access detailed reports for bookkeepers.
The Customer Portal enhances user experience by facilitating online payments, maintaining service history, and offering e-signature proposals for convenience.
Moreover, there are no per-user fees or long-term contracts, allowing users to cancel anytime, with service plans starting at just $99 per month for 1-3 trucks, and new customers can enjoy their first month free.
This comprehensive approach ensures that service providers can manage their operations efficiently and effectively, tailored to their specific industry requirements.
Description
ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
$29/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PumpDocket
Founded
2026
Country
United States
Website
www.pumpdocket.com
Vendor Details
Company Name
ServiceHelpHQ
Founded
2026
Country
United States
Website
servicehelphq.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management