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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

A proactive marketing communications platform designed with a mobile-first approach, tailored specifically for financial institutions, enables the delivery of real-time, personalized offers and messages precisely when and where they are needed. Pulsate's comprehensive platform equips you to adopt a customer-centric strategy and excel in a digital-first landscape, as it facilitates multichannel communications that are automatically activated based on user behavior, timing, and location. By employing Pulsate, you can maintain a strong connection with your members while ensuring a secure method for fostering growth and engagement. Additionally, this solution empowers financial institutions to enhance customer relationships through timely interactions that resonate with individual needs.

Description

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pulsate

Founded

2013

Country

Ireland

Website

www.pulsatehq.com

Vendor Details

Company Name

Path Infotech

Country

India

Website

www.servitiumcrm.com

Product Features

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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