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Description
Personalized mobile passes that feature proximity capabilities are available for both Android and iOS devices, eliminating the need for a dedicated mobile application. Customers can receive tailored offers as they approach your business, and you have the flexibility to update these notifications instantly. This system utilizes rich native mobile content, going beyond simple SMS messages. For in-store redemptions of coupons and loyalty passes, you can take advantage of our free iOS app. The loyalty program allows you to assign a customizable number of points for each redemption, such as earning 1 point for every dollar spent. Simply scan the QR code presented by the customer, and the pass ID along with the time and location of the transaction will be automatically logged in your analytics dashboard. Additionally, to link each redemption to a specific employee, the app can be set up to require a valid PIN prior to processing a pass, with the ability to create and delete these PINs via your web login. This comprehensive approach ensures better tracking and management of customer interactions while enhancing the overall user experience.
Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau
Integrations
Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$20,000 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sophatar Inc
Founded
2014
Country
United States
Website
www.sophatar.com/products/proxipass/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Product Features
Location-Based Marketing
Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label