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Average Ratings 0 Ratings
Description
Providertech’s text messaging solution, equipped with built-in HIPAA compliance, enhances operational efficiency while optimizing the care experience for patients. This secure, two-way messaging platform simplifies communications with patients, allowing for real-time connectivity between healthcare providers and their patients. By utilizing this method, you can reduce the volume of incoming calls, increase overall operational efficiency, and significantly improve patient care outcomes. Maintain ongoing communication through secure text messaging to bridge gaps in patient care and ensure clear exchanges between visits. This solution aids in guiding patients through the intricacies of the healthcare system and facilitates discussions about population-based care. Routine inquiries can be addressed without the need for phone calls, as patients receive your messages or invitations directly via text. With the ability to send photos, videos, and documents securely, you can more effectively communicate important information. Furthermore, your patients do not need to download any applications to access this service, making it incredibly user-friendly. Ultimately, this innovative approach fosters a more connected healthcare environment, enhancing both provider and patient experiences.
Description
Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments.
Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels.
In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs.
Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience.
Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.
API Access
Has API
API Access
Has API
Integrations
AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
EpicCare EMR
Healthy Planet
InSync Healthcare Solutions
Intergy EHR
MEDITECH Expanse
Microsoft 365
Integrations
AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
EpicCare EMR
Healthy Planet
InSync Healthcare Solutions
Intergy EHR
MEDITECH Expanse
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Demo for Pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Providertech
Country
United States
Website
www.providertech.com/hipaa-compliant-texting/
Vendor Details
Company Name
Relatient
Founded
2012
Country
United States
Website
www.relatient.com
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging