Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ProfileGuard keeps a vigilant eye on Google Business Profiles 24/7, notifying owners instantly when any alterations occur. Often, Google suspends a listing without prior notice, leaving many owners unaware for days or even weeks. As a result, their phone calls diminish, customers may assume the business has shut down, and revenue can vanish before anyone understands the issue. If a suspension slips through ProfileGuard's safeguards, we take care of the reinstatement process ourselves, offering two reinstatements per year as part of the service. Priced at $7.99 per month with no binding contract, this tool is specifically designed for local businesses, contractors, and agencies that oversee multiple client listings. With ProfileGuard, business owners can rest easy knowing their profiles are protected and monitored at all times.
Description
Empower your teams to combat customer attrition and discover avenues for growth by equipping them with actionable data. Make timely and appropriate decisions, regardless of your customers' locations. With solutions tailored for every phase of the customer experience—including digital interactions, customer support, onsite engagement, and account management—you possess the necessary resources to enhance the effectiveness of your customer experience (CX) initiatives throughout your organization. Engage with customers where they are and gather immediate feedback during critical interactions. By integrating various channels and data sources into a single platform, you will gain a holistic understanding of customer sentiments and experiences. The Reptrics survey tool enables you to gather insights on customer opinions and satisfaction through widely used survey methods. Additionally, Reptrics automatically directs suggested actions to the relevant teams within their existing tools, facilitating timely improvements in customer satisfaction and loyalty. This streamlined approach not only enhances customer retention but also fosters a culture of continuous improvement.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Chargebee
No
Freshdesk
No
Freshsales
No
Google
No
Help Scout
No
HubSpot CRM
No
IBM Targetprocess
No
Jira Service Management
No
Microsoft 365
No
Microsoft Outlook
No
Integrations
Chargebee
Yes
Freshdesk
Yes
Freshsales
Yes
Google
Yes
Help Scout
Yes
HubSpot CRM
Yes
IBM Targetprocess
Yes
Jira Service Management
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Pricing Details
$7.99/month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ProfileGuard
Founded
2025
Country
United States
Website
profileguard.org
Vendor Details
Company Name
Reptrics
Country
United States
Website
www.reptrics.com
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No