Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ProfileGuard keeps a vigilant eye on Google Business Profiles 24/7, notifying owners instantly when any alterations occur. Often, Google suspends a listing without prior notice, leaving many owners unaware for days or even weeks. As a result, their phone calls diminish, customers may assume the business has shut down, and revenue can vanish before anyone understands the issue. If a suspension slips through ProfileGuard's safeguards, we take care of the reinstatement process ourselves, offering two reinstatements per year as part of the service. Priced at $7.99 per month with no binding contract, this tool is specifically designed for local businesses, contractors, and agencies that oversee multiple client listings. With ProfileGuard, business owners can rest easy knowing their profiles are protected and monitored at all times.

Description

Empower your teams to combat customer attrition and discover avenues for growth by equipping them with actionable data. Make timely and appropriate decisions, regardless of your customers' locations. With solutions tailored for every phase of the customer experience—including digital interactions, customer support, onsite engagement, and account management—you possess the necessary resources to enhance the effectiveness of your customer experience (CX) initiatives throughout your organization. Engage with customers where they are and gather immediate feedback during critical interactions. By integrating various channels and data sources into a single platform, you will gain a holistic understanding of customer sentiments and experiences. The Reptrics survey tool enables you to gather insights on customer opinions and satisfaction through widely used survey methods. Additionally, Reptrics automatically directs suggested actions to the relevant teams within their existing tools, facilitating timely improvements in customer satisfaction and loyalty. This streamlined approach not only enhances customer retention but also fosters a culture of continuous improvement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Chargebee No 
Freshdesk No 
Freshsales No 
Google No 
Help Scout No 
HubSpot CRM No 
IBM Targetprocess No 
Jira Service Management No 
Microsoft 365 No 
Microsoft Outlook No 
Mixpanel No 
NetSuite No 
Pendo No 
Pipedrive No 
QuickBooks Online No 
Recurly No 
Slack No 
Stripe No 
Teamwork.com No 
Zoho Desk No 

Integrations

Chargebee Yes 
Freshdesk Yes 
Freshsales Yes 
Google Yes 
Help Scout Yes 
HubSpot CRM Yes 
IBM Targetprocess Yes 
Jira Service Management Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Mixpanel Yes 
NetSuite Yes 
Pendo Yes 
Pipedrive Yes 
QuickBooks Online Yes 
Recurly Yes 
Slack Yes 
Stripe Yes 
Teamwork.com Yes 
Zoho Desk Yes 

Pricing Details

$7.99/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ProfileGuard

Founded

2025

Country

United States

Website

profileguard.org

Vendor Details

Company Name

Reptrics

Country

United States

Website

www.reptrics.com

Product Features

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

NPS

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

rankingCoach Reviews

rankingCoach

rankingCoach GmbH

Alternatives

SurveyOL Reviews

SurveyOL

SurveyOL.com
Surveyed Reviews

Surveyed

Spicyfy Ventures