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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ProfileGuard keeps a vigilant eye on Google Business Profiles 24/7, notifying owners instantly when any alterations occur. Often, Google suspends a listing without prior notice, leaving many owners unaware for days or even weeks. As a result, their phone calls diminish, customers may assume the business has shut down, and revenue can vanish before anyone understands the issue. If a suspension slips through ProfileGuard's safeguards, we take care of the reinstatement process ourselves, offering two reinstatements per year as part of the service. Priced at $7.99 per month with no binding contract, this tool is specifically designed for local businesses, contractors, and agencies that oversee multiple client listings. With ProfileGuard, business owners can rest easy knowing their profiles are protected and monitored at all times.

Description

Empower your teams to combat customer attrition and discover avenues for growth by equipping them with actionable data. Make timely and appropriate decisions, regardless of your customers' locations. With solutions tailored for every phase of the customer experience—including digital interactions, customer support, onsite engagement, and account management—you possess the necessary resources to enhance the effectiveness of your customer experience (CX) initiatives throughout your organization. Engage with customers where they are and gather immediate feedback during critical interactions. By integrating various channels and data sources into a single platform, you will gain a holistic understanding of customer sentiments and experiences. The Reptrics survey tool enables you to gather insights on customer opinions and satisfaction through widely used survey methods. Additionally, Reptrics automatically directs suggested actions to the relevant teams within their existing tools, facilitating timely improvements in customer satisfaction and loyalty. This streamlined approach not only enhances customer retention but also fosters a culture of continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Asana
AskNicely
Exact
Freshdesk
Gmail
Google
Google Business Profile
Help Scout
HubSpot Customer Platform
IBM Targetprocess
Jira Service Management
Microsoft Outlook
Recurly
Salesforce
Salesforce Agentforce Service
Segment
Slack
Spiro
Wrike
Zoho CRM

Integrations

Asana
AskNicely
Exact
Freshdesk
Gmail
Google
Google Business Profile
Help Scout
HubSpot Customer Platform
IBM Targetprocess
Jira Service Management
Microsoft Outlook
Recurly
Salesforce
Salesforce Agentforce Service
Segment
Slack
Spiro
Wrike
Zoho CRM

Pricing Details

$7.99/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ProfileGuard

Founded

2025

Country

United States

Website

profileguard.org

Vendor Details

Company Name

Reptrics

Country

United States

Website

www.reptrics.com

Product Features

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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