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features 0 out of 5 stars
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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Understanding your customers is essential for creating products that meet their desires and needs. Upon registering, you can enjoy a complimentary plan without the need for a credit card. Leverage in-depth customer insights to carry out precisely targeted marketing campaigns, guaranteeing both relevance and impact. Simplify the process of profiling and persona development to enhance your designs, allowing for a deeper connection with users. Employ generated documents to facilitate synchronization among teams, which fosters greater alignment towards shared objectives. Quickly grasp any product to support effective decision-making and strategic planning. By deeply understanding your customers, you can significantly improve product metrics and ensure that your strategies are tailored to individual preferences. Speed up the development of Minimum Viable Products (MVPs) to launch quickly and refine product concepts in the marketplace. Enhance workflows to achieve efficient project completion and elevate client satisfaction. Create compelling proposals supported by data-focused insights to boost client acquisition and retention. Ultimately, an unwavering focus on customer needs will drive innovation and success in your product offerings.

Description

TheySaid is an AI-powered customer research and usability testing platform designed to help product teams validate ideas, evaluate designs, and understand user experiences. The software provides AI-moderated usability tests, conversational surveys, customer interviews, feedback forms, and polls within a unified research workspace. Its synthetic testing capabilities use AI-generated participants trained on more than 100,000 hours of real usability sessions and customized with customer information such as surveys, support tickets, and CRM records. Organizations can also conduct studies with existing customers, recruited participants, or third-party research panels to collect feedback from real users. AI moderators guide participants through tasks, ask contextual follow-up questions, and capture screen recordings, voice responses, and interaction data. Automated analysis identifies recurring usability issues, customer frustrations, behavioral patterns, and opportunities to improve product experiences. TheySaid provides integrations with Claude, Cursor, Replit, Lovable, Jira, Linear, ClickUp, and other development tools to support testing directly within product workflows. Its Model Context Protocol integration enables AI coding assistants to initiate tests, retrieve findings, and generate recommended changes without switching applications. Additional features include multilingual testing in more than 70 languages, participant screening, automated reporting, video highlights, customizable audiences, and continuous product experience monitoring.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
Salesforce No 
Slack No 
Zendesk No 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 

Pricing Details

$10 per segment
Free Trial No 
Free Version Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Product Lab

Country

United States

Website

product-lab.ai/

Vendor Details

Company Name

TheySaid

Country

United States

Website

www.theysaid.io

Product Features

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

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