Profound Description

Profound is a full-stack marketing platform built to help brands succeed in the era of AI-powered search and discovery. As more consumers use AI assistants to research products and services, Profound helps companies ensure their brand is visible in these AI-driven conversations. The platform analyzes millions of prompts that people ask AI systems, providing marketers with insights into what consumers are searching for. Profound also offers tools that show how different AI platforms interpret and reference a brand’s website or content. Its marketing agents automate tasks such as content creation, brand positioning, and demand generation strategies. Marketers can track how their site is crawled and understood by AI bots from platforms like ChatGPT, Gemini, Claude, and Perplexity. The platform also provides analytics and reporting that help teams measure the effectiveness of their AI search optimization efforts. By combining demand insights, content automation, and AI search analytics, Profound helps brands improve their discoverability in AI-powered environments.

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Pricing

Pricing Information:
Custom pricing

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Reviews - 2 Verified Reviews

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support
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Company Details

Company:
Profound
Year Founded:
2024
Headquarters:
United States
Website:
www.tryprofound.com
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support

Profound Features and Options

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Profound User Reviews

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  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Profound Makes ChatGPT Tracking Actually Simple

    Date: May 02 2025

    Summary: Profound has transformed how we monitor AI search engines. The Conversation Explorer alone is worth the price. Their support team responds quickly, and they regularly add features based on user feedback. I wouldn't want to track our AI tools without it.

    Positive: As someone monitoring AI usage across our team, Profound has been a lifesaver. The Conversation Explorer feature is absolutely great - it lets me see exactly how people are talking with ChatGPT and spot patterns I'd never notice otherwise. The dashboard visualizes everything clearly, making reporting to management painless. Integration with our existing tools was surprisingly easy.

    Negative: Setting up some of the advanced tracking features wasn't intuitive at first.

    Read More...
  • Name: P. P.
    Job Title: Head of Department
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ambitious idea, unreliable execution, increasingly buggy platform and slow support

    Edited: Oct 06 2025

    Summary: Profound feels over-marketed for its actual stability. Why?
    1. The same technical bug appeared three times in one month, performance has degraded, and billing problems froze our account.
    2. Support can take a week to respond and doesn’t always follow through.
    3. For a premium-priced platform, the engineering reliability and customer service fall short.

    It’s an ambitious product solving a real need — tracking brand performance in AI search — but right now it’s too fragile and inconsistent to depend on for daily work.

    Positive: The concept is strong. It helps track brand visibility across AI platforms and analyze prompt-level insights.
    When it works, the dashboards are clear and the reporting features are genuinely helpful.
    The idea is innovative and useful for companies trying to measure AI search visibility.

    Negative: Unfortunately, the execution doesn’t match the promise.
    • Every plan upgrade re-creates deleted prompts, duplicates existing ones, and messes up tracking. For us, it happened 3 times over a month with no resolution from Profound's team.
    • The platform is slow — sometimes 10–15 seconds to load basic sections.
    • The Watch URL tab doesn’t update or delete links correctly.
    • After the most recent upgrade, billing failed multiple times despite sufficient funds and us being in contact with their support while trying to identify the problem, yet our account was still frozen.
    • Support replies are slow and disconnected, with poor internal handoff. Each time you reach a new agent via chat, they are unaware of previous issues.

    Read More...
    Profound Company Response
    Date: Oct 06 2025
    Hi there, sorry to hear about this. Please email nick@tryprofound.com and we can make it right for you.
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