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Description
ProdCamp is a platform for user feedback management that allows businesses to collect and analyze feedback.
1. Collect feedback from multiple channels (Intercom and email forward, public roadmap, embeddable widget, Google Chrome extension, email forward, email agenda, public roadmap, email forward)
2. Based on Salesforce's $ data and votes, analyze and prioritize which building projects to build next.
3. Push to Jira and GitLab
4. Close the feedback loop
Description
Effectively monitor and assess customer inquiries and user feedback with Traggr. This platform provides your team with a centralized way to track and evaluate all types of customer interactions and insights, ensuring that the priorities for your business and products are always transparent and well-defined. Streamline your feedback flow and enable thorough analysis. Welcome to an easy-to-use tool designed for gathering and assessing customer inquiries and feedback throughout your organization. Consolidate inquiries in one place. Gather customer feedback, feature requests, and bug reports from various channels in a unified manner using Traggr. Evaluate feedback to discern priorities by identifying common and significant requests, regardless of the channels through which they came. Every team member has the ability to access the system and can either submit new requests or cast votes based on customer discussions, fostering collaboration across departments. As a result, you build a comprehensive database that you can refer to at any time. This ensures that your team remains aligned and informed about customer needs.
API Access
Has API
API Access
Has API
Integrations
GitLab
Intercom
Jira
Salesforce
Slack
Pricing Details
$29/month
Free Trial
Free Version
Pricing Details
$3.50 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ProdCamp
Founded
2020
Country
Estonia
Website
www.prodcamp.com
Vendor Details
Company Name
product kitchen
Founded
2019
Country
Germany
Website
www.traggr.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management