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Description

ProcessVue offers essential personnel who oversee alarms, delivering clear, pertinent, and prioritized alarm information tailored for operational, planning, and compliance requirements, all adhering to internationally recognized alarm management guidelines. The platform is robust yet user-friendly for all organizational levels, enhancing operational intelligence from control rooms to key performance indicators in boardrooms. It can be utilized for tasks ranging from basic event recording to comprehensive KPI reporting aligned with EEMUA 191 and ISA 18.2 standards. Our dedicated alarm management training course is designed to equip you with the necessary insights and strategies to effectively implement alarm management strategies within your organization, establishing a foundation for the continuous safe and efficient operation of your facility. Additionally, our operator training course will clarify for your operational staff the importance of alarms, the necessity of effective alarm management, and their specific roles and responsibilities within this framework, ensuring a well-informed team ready to handle alarm protocols.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Arcules No 
Avigilon No 
Bosch Essential Video Analytics No 
Calipsa No 
Dahua No 
Eagle Eye Networks No 
Genetec Security Center No 
Hikvision No 
Honeywell Active Alert No 
Microsoft Teams No 
Polarion REQUIREMENTS No 
Scylla No 
ServiceNow No 
ShotSpotter No 
Symmetry Incident Management No 
VCA No 
Veoci No 
Wavestore VMS No 
Zendesk No 

Integrations

Amazon Web Services (AWS) Yes 
Arcules Yes 
Avigilon Yes 
Bosch Essential Video Analytics Yes 
Calipsa Yes 
Dahua Yes 
Eagle Eye Networks Yes 
Genetec Security Center Yes 
Hikvision Yes 
Honeywell Active Alert Yes 
Microsoft Teams Yes 
Polarion REQUIREMENTS Yes 
Scylla Yes 
ServiceNow Yes 
ShotSpotter Yes 
Symmetry Incident Management Yes 
VCA Yes 
Veoci Yes 
Wavestore VMS Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$150 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MAC Solutions

Country

United States

Website

www.processvue.com

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

IoT

Application Development No 
Big Data Analytics No 
Configuration Management No 
Connectivity Management No 
Data Collection No 
Data Management No 
Device Management No 
Performance Management No 
Prototyping No 
Visualization No 

IoT Analytics

Activity Dashboard No 
Activity Tracking No 
Analytics No 
Asset Tracking No 
Data Collection No 
Data Synchronization No 
Data Visualization No 
ETL No 
Multiple Data Sources No 
Performance Analysis No 
Real-Time Analytics No 
Real-Time Data No 
Real-Time Monitoring No 
Status Tracking No 

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

SCADA

Alarm Management Yes 
Archiving & Retention Yes 
Dashboard Designer Yes 
Data Aggregation No 
Data Visualization Yes 
HMI Integration Yes 
Hardware Integration Yes 
Real-time Monitoring Yes 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

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