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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ProTeams is a comprehensive workforce management solution designed specifically for commercial cleaning companies, providing an innovative system that includes GPS-verified proof of service alongside photo verification and detailed audit trails to enhance transparency. With a user-friendly dashboard, managers can monitor site conditions, crew activities, and task progress in real-time, while automated SMS notifications alert them to any late arrivals or absences. The platform is tailored to the cleaning industry, featuring workflows that are specific to cleaning tasks and allowing for personalized task lists in both English and Spanish. Field crews have the ability to report issues directly from their location, effectively escalating concerns to clients through a dedicated branded portal. Scheduling functionalities facilitate the management of recurring shifts and enable crew members to be reassigned easily through the dashboard. Additionally, communication tools such as real-time chat, group messaging, and automated SMS updates ensure that everyone stays informed. Reporting features provide comprehensive service history and documentation of completed tasks, while clients can customize task-level photo requirements and GPS tracking settings to meet their specific needs. The platform ultimately aims to streamline operations and enhance overall service delivery for cleaning operations.

Description

Timworks stands out as the premier client support and communication application designed to make customer support a breeze, featuring secure audit trails and unlimited client access. With its seamless integration into your favorite tools, Timworks enhances your workflow, allowing you to operate more swiftly and effectively. You can effortlessly send invoices directly from the chat to platforms like Dext or HubDoc in mere moments. Rest assured that your clients' data is protected with Timworks, which is fully compliant with GDPR standards, ensuring you're always prepared for audits while safeguarding sensitive information. Say goodbye to endless email exchanges; our real-time communication feature not only demonstrates your commitment to clients but also enables you to address their inquiries within seconds. By simply adding a colleague to the relevant client accounts, you can enjoy some much-needed downtime. Additionally, your clients will benefit from the support of our ChatGPT-powered assistant, which is equipped to handle inquiries and questions, ultimately saving you valuable hours each week and enhancing overall productivity. With Timworks, both you and your clients are set to experience a significant boost in efficiency and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

AutoEntry No 
ChatGPT No 
Datamolino No 
Dext Commerce No 
Hubdoc No 
Slack No 
Xero No 

Integrations

AutoEntry Yes 
ChatGPT Yes 
Datamolino Yes 
Dext Commerce Yes 
Hubdoc Yes 
Slack Yes 
Xero Yes 

Pricing Details

$79/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$63.84 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ProTeams Software Services

Founded

2020

Country

United States

Website

proteams.io

Vendor Details

Company Name

Timworks

Country

United Kingdom

Website

www.timworks.com

Product Features

Cleaning Services

Billing & Invoicing No 
Client Management No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access No 
Payroll Management No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Service History Tracking No 
Work Order Management No 

Janitorial

Bid Management No 
Billing & Invoicing No 
Client Management No 
Employee Scheduling No 
Inventory Management No 
Mobile Access No 
Payroll Management No 
Quality Control No 
Surveys & Feedback No 
Time Tracking No 
Work Order Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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