Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Collaborate with our expertly trained AI to receive customized answers that align with your individual circumstances and aspirations. To maximize the effectiveness of your coaching experience, it’s important to share your context with the AI, including your long-term career objectives and the specific hurdles you are currently facing. The AI Coach leverages knowledge from our extensive library, featuring over 1,100 resources curated from specialists across all major departments, to provide you with tailored action items and guidance. We will ensure to follow up with you regularly to maintain a focus on your goals and facilitate your professional development. Additionally, our human coaching marketplace provides a premium service, where each participant is matched with a coach who is one to two levels above them in their career, ensuring that engineers receive guidance from seasoned senior engineers, and new VPs of engineering are paired with accomplished counterparts. With a diverse roster of over 250 coaches who have all gained experience at leading tech firms, you can be assured of receiving insights and support from professionals who have successfully navigated similar paths. This dual approach of AI and human coaching creates a comprehensive support system designed to foster your growth and success.

Description

Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Practica

Founded

2019

Country

United States

Website

practicahq.com

Vendor Details

Company Name

Solidroad

Country

Ireland

Website

www.solidroad.com

Product Features

Coaching

Appointment Scheduling No 
Billing & Invoicing No 
Business Coaching No 
Client Management No 
Goal Setting / Tracking No 
Life Coaching No 
Mentor/Coach Matching No 
Program Management No 
Progress Tracking No 
Sport Coaching No 

Product Features

Sales Training

Analytics / Reporting No 
Assessment Management No 
Built-in Course Authoring No 
Certification Management No 
Customizable Branding No 
Gamification No 
Learning Management No 
Microlearning No 
Onboarding No 
Practice Tools No 
Progress Tracking No 
Video Assessments No 

Alternatives

Alternatives

Quantified AI Reviews

Quantified AI

Quantified.ai