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Description
Collaborate with our expertly trained AI to receive customized answers that align with your individual circumstances and aspirations. To maximize the effectiveness of your coaching experience, it’s important to share your context with the AI, including your long-term career objectives and the specific hurdles you are currently facing. The AI Coach leverages knowledge from our extensive library, featuring over 1,100 resources curated from specialists across all major departments, to provide you with tailored action items and guidance. We will ensure to follow up with you regularly to maintain a focus on your goals and facilitate your professional development. Additionally, our human coaching marketplace provides a premium service, where each participant is matched with a coach who is one to two levels above them in their career, ensuring that engineers receive guidance from seasoned senior engineers, and new VPs of engineering are paired with accomplished counterparts. With a diverse roster of over 250 coaches who have all gained experience at leading tech firms, you can be assured of receiving insights and support from professionals who have successfully navigated similar paths. This dual approach of AI and human coaching creates a comprehensive support system designed to foster your growth and success.
Description
Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Practica
Founded
2019
Country
United States
Website
practicahq.com
Vendor Details
Company Name
Solidroad
Country
Ireland
Website
www.solidroad.com
Product Features
Coaching
Appointment Scheduling
Billing & Invoicing
Business Coaching
Client Management
Goal Setting / Tracking
Life Coaching
Mentor/Coach Matching
Program Management
Progress Tracking
Sport Coaching
Product Features
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments