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Description
Allowing users to independently reset their IBM i passwords significantly alleviates productivity hurdles for both individuals and IT support staff who usually handle these requests. This self-service approach means that users can bypass the help desk ticketing system for password resets, enabling IT personnel to focus on more pressing technical issues. Given that password resets can constitute up to half of all help desk inquiries, the resultant efficiency improvements can be substantial. To ensure user authenticity and thwart fraudulent reset attempts, it's essential to implement a set of challenge questions that users must answer correctly before a password reset can be granted. Additionally, it's important to configure the system settings in alignment with security policies, establishing clear guidelines regarding the minimum password length, the allowance of character repetition, and whether answers to security questions are case-sensitive. Furthermore, these measures not only enhance security but also empower users by giving them more control over their access credentials.
Description
Tools that enhance daily password management for users are crucial for maintaining compliance with corporate and regulatory security standards while reducing the burden on helpdesk support. Sysgem Self-Service Password Reset comprises three essential components that need to be deployed; the primary service is generally installed on the domain controller, the web enrollment interface can be set up on any IIS server within the domain, and the client application must be placed on all user workstations to facilitate on-demand password resets. The Domain Controller operates a Windows Service responsible for executing password resets for users, while also maintaining a database of personalized security questions and answers created by the users, which are utilized to authenticate individuals requesting password resets. This streamlined approach not only empowers users to manage their passwords effectively but also enhances overall security by ensuring that the reset process is both user-friendly and secure.
API Access
Has API
API Access
Has API
Integrations
IBM i
Powertech Multi-Factor Authentication
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fortra
Country
United States
Website
www.fortra.com/products/password-self-service-tool-ibm-i
Vendor Details
Company Name
Sysgem
Founded
1999
Country
Switzerland
Website
www.sysgem.com/password-management
Product Features
Self-Service Password Reset (SSPR)
Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)
Product Features
Password Management
Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management
Self-Service Password Reset (SSPR)
Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)