Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
PortaDialer presents a customizable WebRTC softphone solution tailored for VoIP providers, cloud PBX operators, and communication service providers. This platform allows operators to launch fully branded, cross-platform clients compatible with iOS, Android, and web browsers without the need for extensive development to create standalone applications from the ground up.
The software seamlessly integrates with any standard SIP-based infrastructure, operating independently from other PortaOne offerings. Notable features available in both the mobile applications and web version encompass HD voice and video calling, in-app messaging, group chats, SMS functionality, direct access to voicemail, as well as call transfers (both attended and blind), call pulling, and presence indicators.
PortaDialer equips service providers with a cohesive interface for both mobile and web platforms. Additionally, it offers various authentication methods, including one-time passwords, traditional passwords, and auto-login links, enhancing user convenience and security. This versatility allows service providers to cater to a wide range of communication needs while maintaining a consistent user experience across devices.
Description
XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software.
It provides many tools essential for your call center activities, in addition to Omnichannel modules.
- IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors.
- WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents.
XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Amazon Lex
Chatdesk
Dialogflow
Facebook
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Teams
Plivo
Salesforce
Integrations
Amazon Lex
Chatdesk
Dialogflow
Facebook
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Teams
Plivo
Salesforce
Pricing Details
$890
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PortaOne
Country
Canada
Website
www.portaone.com
Vendor Details
Company Name
Xenialab
Founded
2007
Country
Italy
Website
www.xcally.com
Product Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management