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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PortaBilling is a billing and charging platform for telcos, MVNOs, and communication service providers. It enables operators to launch, price, provision, and manage voice, video, IPTV/VoD, IP Centrex/Hosted PBX, residential VoIP, WiFi, LTE, and IoT/M2M services. The platform supports wholesale, retail/SMB, wireless, converged, and IoT service models, including MVNO/MVNE deployments. PortaBilling offers an open API architecture for integration with third-party systems. It is available as a one-time unlimited license or a monthly SaaS subscription, with both on-premise and cloud (Oracle Cloud Infrastructure) deployment options. PortaBilling is used by over 500 customers worldwide.

Description

Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Collate
Cybersource
PayPal
Salesforce
Stripe
Zendesk

Integrations

Collate
Cybersource
PayPal
Salesforce
Stripe
Zendesk

Pricing Details

PortaBilling offers a transparent, flexible, and predictable pricing structure, giving telecom operators the choice between a one-time unlimited license or a monthly subscription, with no hidden fees or vendor lock-in.
Free Trial
Free Version

Pricing Details

$325 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PortaOne

Founded

2001

Country

Canada

Website

www.portaone.com/telecom-products/portabilling/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/communications/cloud/

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