Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PortaBilling is a billing and charging platform for telcos, MVNOs, and communication service providers. It enables operators to launch, price, provision, and manage voice, video, IPTV/VoD, IP Centrex/Hosted PBX, residential VoIP, WiFi, LTE, and IoT/M2M services. The platform supports wholesale, retail/SMB, wireless, converged, and IoT service models, including MVNO/MVNE deployments. PortaBilling offers an open API architecture for integration with third-party systems. It is available as a one-time unlimited license or a monthly SaaS subscription, with both on-premise and cloud (Oracle Cloud Infrastructure) deployment options. PortaBilling is used by over 500 customers worldwide.
Description
Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.
API Access
Has API
API Access
Has API
Pricing Details
PortaBilling offers a transparent, flexible, and predictable pricing structure, giving telecom operators the choice between a one-time unlimited license or a monthly subscription, with no hidden fees or vendor lock-in.
Free Trial
Free Version
Pricing Details
$325 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PortaOne
Founded
2001
Country
Canada
Website
www.portaone.com/telecom-products/portabilling/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/communications/cloud/