Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PoolKeeper is a comprehensive self-hosted software solution designed specifically for pool service companies. It consolidates a variety of functions, including customer and pool management, recurring service plans, route planning, technician visits, water testing, chemical dosage instructions, and LSI calculations, all within a single platform. Technicians benefit from a mobile web application that works offline, allowing them to navigate their routes, log readings, complete necessary checklists, and upload service photographs. Meanwhile, office personnel have the capability to oversee equipment, manage chemical inventory, handle jobs, create quotes, issue invoices, process payments, and generate business reports. Customers are also given access to a dedicated portal where they can review their service history and readings, settle invoices, and schedule or request services. Furthermore, the software supports operations across multiple branches, enables data export, and features two-way synchronization with QuickBooks Online. PoolKeeper is provided as self-hosted application code, catering to the needs of pool service operators and smaller teams looking to streamline their business processes. Overall, this innovative tool aims to enhance efficiency and organization within the pool service industry.
Description
ServiceLife is a comprehensive field service management solution designed by an operator with firsthand experience in running a service business. It offers features such as dispatch scheduling, drive-time management, optimized routing, and a centralized customer service inbox that consolidates calls, SMS, web chat, and emails into a single thread. Additionally, it facilitates billing and payments through Square and Stripe, including dispute resolution, manages service contracts, maintains compliance and chemical records, tracks inventory, and provides business intelligence, all while utilizing a shared customer record.
The pricing structure is based on routes rather than individual user seats, costing $50 per month for each route up to five, and $35 per month for any additional routes beyond that. All 18 modules are accessible at every pricing tier, allowing for unlimited users, meaning that bringing on more customer service representatives, technicians, or managers does not affect the overall cost.
This software is specifically tailored for businesses engaged in recurring service operations that require scheduled routes, such as pest control and lawn care, typically accommodating anywhere from one to several dozen routes. Moreover, its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency and improving customer satisfaction in the field service industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50/route/month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NexStep Digital
Country
Bangladesh
Website
nexstepdigital.online/poolkeeper
Vendor Details
Company Name
ServiceLife
Founded
2023
Country
United States
Website
servicelife.app
Product Features
Pool Service
Billing & Invoicing
No
Chemical Readings
No
Customer Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No