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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Poli Digital is an innovative cloud-based platform that facilitates customer communication and sales for small to medium enterprises. By consolidating channels such as WhatsApp, Instagram, Facebook Messenger, and website chat into a unified interface, it enables teams to handle customer interactions, sales activities, and support tasks with enhanced effectiveness. Among its numerous features are multi-agent support, shared inboxes, a built-in CRM with sales pipelines, lead management capabilities, workflow automation, bulk messaging options, comprehensive reporting, analytics, and AI-driven agents designed for customer support and lead qualification. Furthermore, Poli Digital offers seamless integration with the official WhatsApp Business Platform, provides APIs for smooth system integrations, maintains conversation histories, supports customer segmentation, includes audio transcription capabilities, and enhances conversation management through AI. This platform not only aims to elevate the customer experience but also focuses on boosting productivity, streamlining sales operations, and enabling businesses to scale their communication across various digital channels effectively. Ultimately, Poli Digital empowers organizations to harness the power of digital communication, making them more competitive in the marketplace.

Description

Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service. Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore. The platform allows you to automate your work with chats: Launch chatbots, Create automated and instant answers, Automatically distribute dialogs between your sales managers, etc. Analyze your business, control the performance of your employees and build your precise customer database.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp
Facebook
Google Analytics
Instagram
OpenCart
PrestaShop
Shopify
WooCommerce

Integrations

WhatsApp
Facebook
Google Analytics
Instagram
OpenCart
PrestaShop
Shopify
WooCommerce

Pricing Details

$150/month
Free Trial
Free Version

Pricing Details

$40 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Poli Digital

Founded

2018

Country

Brazil

Website

poli.digital

Vendor Details

Company Name

Simla.com

Founded

2014

Website

www.simla.com

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Alternatives

Alternatives

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