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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Points.com operates as a worldwide loyalty-commerce platform that collaborates with airlines, hotels, financial institutions, and retail loyalty programs, allowing users to buy, gift, trade, exchange, and redeem their points or miles across various programs. By serving as the backend for numerous prominent rewards initiatives, it allows for promotions such as low-balance redemption offers, which enable members with limited points to utilize them for subscriptions, products, or services. Additionally, Points.com manages the sale of miles and points on behalf of airlines and hotel chains, facilitates transfers and exchanges between users, and offers redemption marketplaces for diverse options. With partnerships spanning dozens of loyalty programs, Points.com has previously provided a “Loyalty Wallet” feature designed to assist users in tracking multiple rewards programs conveniently in one location. This innovative approach not only simplifies the management of rewards but also enhances the overall experience for users seeking to maximize the value of their loyalty points.

Description

A significant transformation is already taking shape within the airline sector. However, the pandemic has intensified the urgency to tackle the fundamental issues stemming from the industry's outdated infrastructure. As airlines strive to restore their operations, innovative technology will be crucial for achieving profitability once again. Greater flexibility will be essential to implement adaptive business strategies that cater to the shifting dynamics of the market and consumer preferences. In this scenario, adopting a novel retail strategy that customizes and differentiates airline offerings based on perceived value, rather than mere standard features, becomes essential. iFly RES places customer profiles at its foundation, allowing airlines to recognize passengers as distinct individuals whose specific needs, desires, and histories can be addressed. With an integrated offer and order management system, alongside dynamic capabilities for creating and pricing products, airlines can substantially enhance their revenue generation potential. This evolution represents not just a technological upgrade, but a complete rethinking of how airlines can engage with their customers in a more meaningful manner.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Points.com

Founded

2000

Country

Canada

Website

www.points.com

Vendor Details

Company Name

IBS Software Services

Founded

1997

Country

United States

Website

www.ibsplc.com/product/airline-passenger-solutions/passenger-reservations

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Product Features

Airline Reservation System

CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking

Alternatives

Alternatives

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