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features
design
support

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Description

Points.com operates as a worldwide loyalty-commerce platform that collaborates with airlines, hotels, financial institutions, and retail loyalty programs, allowing users to buy, gift, trade, exchange, and redeem their points or miles across various programs. By serving as the backend for numerous prominent rewards initiatives, it allows for promotions such as low-balance redemption offers, which enable members with limited points to utilize them for subscriptions, products, or services. Additionally, Points.com manages the sale of miles and points on behalf of airlines and hotel chains, facilitates transfers and exchanges between users, and offers redemption marketplaces for diverse options. With partnerships spanning dozens of loyalty programs, Points.com has previously provided a “Loyalty Wallet” feature designed to assist users in tracking multiple rewards programs conveniently in one location. This innovative approach not only simplifies the management of rewards but also enhances the overall experience for users seeking to maximize the value of their loyalty points.

Description

Transform first-time buyers into lifelong patrons with the most reliable loyalty application available. Customers participating in points programs tend to shop more frequently and increase their spending as well. Move away from conventional advertising methods and embrace loyalty initiatives to enhance your business growth. Additionally, provide alternative avenues for earning points throughout their interaction with your brand, such as writing product reviews, engaging on social media, and commemorating birthdays. Rather than sifting through their emails, your customers can easily access the points they have accumulated with your store and a host of others in one user-friendly platform. While rewarding purchases is vital, it is merely one aspect of an effective loyalty program. By naming your points something appealing, like "stars" or "glam bucks," you can cultivate a loyalty experience that resonates with your brand identity. Furthermore, integrate Smile with your frequently used tools to unlock enhanced functionalities, such as granting points for customer reviews and referrals. This holistic approach to customer engagement can significantly strengthen your brand's connection with its audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Arka
BigCommerce
CM Commerce
Fera
Glew
HubSpot Marketing Hub
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Privy
REVIEWS.io
ReSci
Recharge
Remarkety
Sendlane
Shopify
Shopney
TargetBay

Integrations

Arka
BigCommerce
CM Commerce
Fera
Glew
HubSpot Marketing Hub
Judge.me
Klaviyo
Loop Subscriptions
Loox
Mailchimp
Privy
REVIEWS.io
ReSci
Recharge
Remarkety
Sendlane
Shopify
Shopney
TargetBay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Points.com

Founded

2000

Country

Canada

Website

www.points.com

Vendor Details

Company Name

Smile.io

Founded

2012

Country

Canada

Website

smile.io

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Alternatives

Alternatives

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