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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Poetic is an advanced AI framework that assimilates knowledge similarly to other AI systems, yet it operates with the exactness characteristic of programming. Its purpose is to convert various inputs, including procedures, training resources, audio recordings, visual workflow representations, and historical case studies, into effective automation processes. Users have the ability to upload standard operating procedures, PDFs, training videos, and additional documentation related to processes, which Poetic then analyzes to generate an initial draft of an automated workflow. Following this, it enhances its outputs by integrating expert feedback, progressively refining its performance under the mentorship of the organization’s most skilled personnel until achieving a level suitable for production. For instance, when tasked with reviewing a dispute case, Poetic assesses card freeze and unfreeze events, articulates the outcome of the investigation, presents the evidence utilized, and incorporates suggestions to enhance its decision-making process. This includes broadening the review timeframe to identify more instances of first-party fraud, ultimately leading to improved accuracy and quality in decision-making. In this way, Poetic not only automates workflows but also evolves to meet the specific needs of the organization more effectively over time.

Description

Widening.io revolutionizes customer engagement with an all-in-one AI marketing and communication suite built for modern, data-driven businesses. The platform unites multi-channel messaging—from WhatsApp and Telegram to Instagram and email—into one centralized interface for maximum efficiency. Its advanced segmentation tools allow marketers to target audiences based on behavior, preferences, and engagement history, ensuring that every message feels relevant and timely. With automation at its core, Widening.io enables trigger-based workflows, AI assistants, and conversational bots to manage leads, renewals, and customer support. Integrated analytics and dashboards provide real-time insights into campaign performance, enabling teams to refine strategies and boost ROI effortlessly. The unified inbox with translation, file sharing, and agent transfer capabilities ensures smooth, responsive communication across regions and languages. Seamless integration with CRMs, ecommerce systems, and APIs keeps customer data synchronized for consistent marketing precision. Fully GDPR-compliant and ISO 27001 certified, Widening.io helps businesses deliver faster, smarter, and safer customer experiences that scale globally.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Messenger
Google Business Profile
Instagram
LINE
Telegram
Twilio
Viber
WhatsApp

Integrations

Facebook Messenger
Google Business Profile
Instagram
LINE
Telegram
Twilio
Viber
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Poetic

Founded

2023

Country

United States

Website

poetic.com/product

Vendor Details

Company Name

NERDCOM AIIO

Founded

2024

Country

United States

Website

widening.io

Product Features

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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