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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.

Description

Velaris empowers Customer Success teams by providing insights into customer behavior, optimizing operations, and significantly reducing manual labor hours. Our platform offers adaptable AI-driven analytics, tailored success plans, collaborative tools, and essential automations to meet your needs effectively. Crafted by experts in Customer Success for their peers, the system consolidates and enhances customer information within a user-friendly interface, enabling you to gain crucial insights for proactive and informed decision-making. By utilizing Velaris, your team can prioritize customer satisfaction, mitigate churn, and foster business growth, all while enjoying a streamlined workflow that enhances overall productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

AccessOwl
Aircall
Desktop.com
Freshdesk
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Kleene
Lantern
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
Salesforce
SatisMeter
Segment
Slack
Zapier
Zendesk

Integrations

AccessOwl
Aircall
Desktop.com
Freshdesk
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Kleene
Lantern
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
Salesforce
SatisMeter
Segment
Slack
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10,000/year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Planhat

Founded

2014

Country

Sweden

Website

www.planhat.com

Vendor Details

Company Name

Velaris

Founded

2021

Country

United Kingdom

Website

velaris.io

Product Features

Account Planning

Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives