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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pipeline is an innovative AI voice receptionist designed specifically for home service companies and medical spas. Its intelligent agent, Piper, operates 24/7 to manage incoming calls, assess potential leads, schedule appointments according to current availability, and send out automated email and SMS confirmations. The system is capable of handling countless simultaneous calls, transcribing all interactions, seamlessly integrating with your CRM, and transferring calls to human staff when necessary — all while requiring no complicated setup. This makes it an invaluable tool for businesses looking to streamline their communication processes.

Description

Run a Call is the all-inclusive HVAC management system designed specifically for residential companies generating between $1 million and $5 million in revenue. This solution streamlines operations by replacing platforms like ServiceTitan, Jobber, Housecall Pro, and FieldEdge with a single, flat monthly fee for each shop that covers all features—eliminating per-seat charges, lengthy contracts, and termination fees. Notable features include: • An AI Receptionist that operates 24/7, ensuring every call is answered and jobs are booked before the homeowner ends the call. • A dispatch system with a drag-and-drop reassign functionality that factors in drive times. • Instant estimates displayed on-site as Good/Better/Best choices, allowing for quick signatures. • A seamless transition from jobs to invoices, with records maintained from sale to payment and automatic posting to QuickBooks. • A visually engaging price book featuring Good/Better/Best options, complete with photos accessible on the service truck. • Membership management through the Comfort Club, conveniently displayed on one screen with auto-renewal and text-to-pay options. • An offline-capable mobile app that provides full functionality directly on the service truck. • Enhanced client communication capabilities that integrate calls, texts, and emails, all linked to the customer's address. The pricing structure is straightforward: $499 per month, with the first 25 founding shops benefiting from a special rate of $199 monthly for life, along with an optional AI Receptionist add-on for $99 per month and a premium setup service included. This makes it an attractive option for HVAC businesses looking to optimize their operations and improve customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$8/call
Free Trial
Free Version

Pricing Details

$499 per shop flat fee
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pipeline LTD

Founded

2026

Country

United States

Website

pipelineltd.ai/

Vendor Details

Company Name

Runacall, Inc

Founded

2026

Country

United States

Website

runacall.com

Product Features

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Alternatives

Alternatives