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Average Ratings 0 Ratings
Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
Description
mTrip delivers advanced white-label mobile and web platforms designed for the global travel industry. Its technology enables travel agencies, tour operators, and Travel Management Companies (TMCs) to optimize operations and deliver personalized, seamless experiences to every traveler.
Main Solutions:
- Mobile Applications: Custom-branded leisure and corporate travel apps offering offline itineraries, maps, documents, and destination insights.
- Itinerary Builder: A flexible cloud solution that merges bookings from multiple sources into rich, interactive itineraries available on mobile, web, or PDF.
- Itinerary Management: Smart automation tools that simplify trip creation, synchronize updates, and streamline traveler communication.
- Travel Documents: Branded digital and printable materials that include real-time updates and consistent design across channels.
- Risk Management & Duty of Care: A powerful suite providing traveler tracking, real-time alerts, and proactive risk intelligence to ensure traveler safety.
API Access
Has API
API Access
Has API
Integrations
Amadeus Central Reservations System (CRS)
Amex GBT Egencia
CertifyOS
Cornerstone Content Anytime
Ezus
GENESYS
GetYourGuide
Juniper Booking Engine
Missive
Perk
Integrations
Amadeus Central Reservations System (CRS)
Amex GBT Egencia
CertifyOS
Cornerstone Content Anytime
Ezus
GENESYS
GetYourGuide
Juniper Booking Engine
Missive
Perk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Vendor Details
Company Name
mTrip
Founded
2009
Country
Canada
Website
www.mtrip.com
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations