Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
Description
Viaondo is a cloud-based itinerary management tool designed specifically for small travel agencies and independent travel consultants. Users are able to craft trips using a web dashboard by composing itineraries, inputting reservations, or importing confirmations such as PDFs, emails, and screenshots. This software efficiently organizes details concerning flights, accommodations, transfers, activities, essential documents, and local time information into a draft that agencies can assess prior to final approval. Each traveler is provided with a personalized, multilingual trip web application via a secure link, which includes itinerary updates, travel documents, maps, and city specifics; additionally, previously saved itineraries, addresses, and documents can be accessed offline. Teams have the capability to repurpose trip plans for future departures and can share tailored links for groups or individual travelers. While Viaondo specializes in the creation and distribution of itineraries, it does not encompass agency CRM functions, invoicing, payment processing, fare inquiries, or supplier bookings. This platform caters to a diverse clientele, including travel agencies, independent advisors, tour operators, group travel organizers, and destination management entities, ensuring a comprehensive solution for their itinerary needs. By streamlining the travel planning process, Viaondo enhances efficiency and facilitates effective communication between agencies and their clients.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50/month
One plan costs $50/month or $500/year per agency, plus VAT where applicable; annual billing includes two free months. It covers unlimited trips and travelers, with the whole team included. Fair-use limits include 300 AI-imported documents per agency per month, 300 MB of storage per trip, and 20 GB per agency. There is no setup fee. A 14-day free trial is available; a payment card is required to start the trial that enables publishing. Teams with more than 10 users can request a quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Vendor Details
Company Name
Viaondo
Country
Spain
Website
viaondo.com
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No