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Average Ratings 0 Ratings
Description
Pinch AI serves as an intelligent platform designed to enhance post-purchase insights and combat abuse in the e-commerce sector by assisting merchants in detecting and preventing fraudulent returns, resale schemes, and various other exploitative practices. By leveraging machine learning, it scrutinizes a multitude of data points, including checkout details, return histories, logistics, and customer behaviors, to evaluate buyer intent, categorize customers, and establish customized return policies that effectively mitigate fraud while ensuring favorable experiences for loyal patrons. This innovative solution grants support teams a comprehensive view of each customer, seamlessly integrates with return management systems, warehouse operations, shipping providers, and e-commerce infrastructures, and features real-time dashboards that monitor essential metrics such as return rates, operational expenses, and patterns of abuse. Furthermore, its adaptive approach not only protects against fraudulent activities but also fosters customer loyalty through personalized incentives and enhanced return experiences tailored to trusted buyers.
Description
eSales provides a platform for businesses in Nigeria to facilitate online sales, primarily where transactions often initiate through chat. With eSales, merchants receive a discoverable website for customers to browse and purchase, alongside a Telegram shop tailored for chat-driven buyers, all while maintaining a unified product catalog that integrates with WhatsApp and Instagram.
The system compiles orders and messages into customer records, enabling merchants to identify loyal customers versus those who only purchase occasionally or have not returned. This feature enhances merchants' understanding of consumer behavior and buying trends.
Additionally, automated follow-up messages are employed to re-engage customers who have not made recent purchases, ensuring that reminders are sent without relying on staff memory.
Merchants can begin using the service at no cost, with a minimal commission of 1.5% on each successful transaction, or they can opt for a monthly plan priced at ₦10,000 or a quarterly plan for ₦25,000 for added benefits. This flexibility in pricing makes eSales accessible for businesses of various sizes.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Commerce
Yes
AfterShip
Yes
BigCommerce
Yes
FedEx Ship Manager
Yes
Fishbowl
Yes
Happy Returns
Yes
Loop
Yes
Narvar
Yes
SAP Cloud Platform
Yes
Salesforce
Yes
Integrations
Adobe Commerce
No
AfterShip
No
BigCommerce
No
FedEx Ship Manager
No
Fishbowl
No
Happy Returns
No
Loop
No
Narvar
No
SAP Cloud Platform
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
₦10,000/month
Free to start. Pay 1.5% per successful sale, or choose a ₦10,000 monthly plan or a ₦25,000 quarterly plan.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pinch AI
Founded
2023
Country
United States
Website
www.pinch.ai/
Vendor Details
Company Name
DARPHIZ TECHNOLOGIES
Founded
2022
Country
Nigeria
Website
www.darphiz.com
Product Features
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No