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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PilotPM is a customer operations platform that leverages AI to consolidate support, customer success, product insights, retention, and engagement into a single interface. Rather than relying on a collection of separate tools, organizations can manage their entire customer journey through one cohesive system: AI-driven agents handle tasks such as drafting responses, managing and directing conversations, escalating issues to human agents when necessary, summarizing discussions, and identifying health metrics, churn risks, and opportunities for expansion — all while being informed by actual customer data. This platform seamlessly integrates with existing tools that teams are already familiar with, including Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store, and Google Play, along with a customizable API. The pricing structure is straightforward and consistent, offering five tiers ranging from a free option to enterprise solutions, which include AI inference and a unified credit pool for all actions, ensuring there are no additional fees per resolution. The platform is particularly ideal for small to medium-sized businesses and mid-market teams in the SaaS and technology sectors, providing an efficient solution for managing customer interactions and enhancing overall satisfaction. Additionally, PilotPM's integration capabilities ensure a smooth transition for teams looking to streamline their customer operations.

Description

atEaseAI is an AI-powered Customer Success and Account Management platform built for B2B SaaS companies. More than a traditional Customer Success tool, it is a System of Execution that helps post-sales teams turn customer insights into meaningful action. It unifies customer data from CRM, support tickets, emails, meeting notes, product usage, surveys, and other business systems into a single AI-powered workspace. Instead of switching between multiple applications, Customer Success Managers and Account Managers receive prioritized tasks, recommended next best actions, automated workflows, and complete customer context in one place. At the heart of atEaseAI is **Caleb**, an AI-powered execution assistant that enables users to interact with the platform using natural language. Caleb can answer questions about customer accounts, summarize meetings, draft emails, create follow-up tasks, trigger workflows, schedule activities, surface risks, identify expansion opportunities, and help teams execute work faster without navigating multiple screens. Key capabilities include AI-driven customer health monitoring, renewal and expansion tracking, workflow automation, customer engagement campaigns, playbooks, task management, and intelligent recommendations powered by unified customer data. Designed for growing SaaS businesses, atEaseAI integrates with leading CRM, support, communication, and productivity tools. By combining AI with automation, atEaseAI reduces manual work, minimizes context switching, improves customer retention, and helps post-sales teams scale efficiently while delivering exceptional customer experiences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

HubSpot CRM Yes 
App Store Yes 
Freshdesk No 
GitHub Yes 
Gmail No 
Google Analytics No 
Google Play Yes 
Instagram Yes 
Jira Yes 
Linear Yes 
Microsoft Outlook No 
PostHog No 
Salesforce No 
Shopify Yes 
Slack Yes 
Snowflake Yes 
Stripe Yes 
WhatsApp Yes 
Zendesk No 
Zoho CRM No 

Integrations

HubSpot CRM Yes 
App Store No 
Freshdesk Yes 
GitHub No 
Gmail Yes 
Google Analytics Yes 
Google Play No 
Instagram No 
Jira No 
Linear No 
Microsoft Outlook Yes 
PostHog Yes 
Salesforce Yes 
Shopify No 
Slack No 
Snowflake No 
Stripe No 
WhatsApp No 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

Free
Free plan; paid from $149/month
Free Trial Yes 
Free Version Yes 

Pricing Details

Free Trial
Manage up to 50 accounts for 30 days free.
No credit card required.
Full access to all core features.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PilotPM

Founded

2026

Country

United States

Website

pilotpm.ai

Vendor Details

Company Name

atEaseAI

Founded

2025

Country

India

Website

www.ateaseai.com

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Alternatives

Freshsuccess Reviews

Freshsuccess

Freshworks

Alternatives