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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Pier39 AI turns the order confirmation page into a revenue channel for online stores. Once a shopper completes a purchase, the platform shows offers paid for by other brands. Acting on one of those offers earns the shopper credit to spend with the store they just bought from, which gives them a reason to return. The merchant pays nothing. Advertisers cover the cost, so store owners add income per order without discounting products or reworking their own promotions. Every offer is reviewable, and any category that competes with the store's own catalog can be excluded. Setup on Shopify takes a few minutes and needs no development work. Wix, WooCommerce, Salesforce Commerce, Adobe Commerce, and Webflow are also supported. More than 1,500 stores and over 150 advertisers currently use the network. Aimed at direct-to-consumer brands and retailers tracking revenue per order and repeat purchase rate.

Description

Enhance the customer journey right up to their doorstep by leveraging Route, which allows brands to strategically manage their post-purchase interactions through features like visual order tracking, package protection, and simple claim-filing processes, along with the innovative universal order history. As e-commerce continues to dominate, refining each step of the customer experience is crucial for gaining a competitive edge, yet many brands have not yet focused on optimizing the post-purchase phase. Route not only helps brands take charge of their post-purchase processes from the moment of checkout to delivery, but it also fosters brand loyalty among customers, turning them into advocates. At checkout, customers can easily opt for Route+ to enhance their orders with package protection, facilitating quick refunds and reorders with just a click. This streamlined approach significantly minimizes customer effort and ensures a smoother claims experience, ultimately enriching the overall shopping experience. By prioritizing these enhancements, brands can build stronger connections with their customers and cultivate lasting relationships.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify
WooCommerce
Adobe Commerce
AmmoReady
Appbrew
Flip
Magento
Prive
Rokt Catalog
Salesforce Agentforce Commerce
ShipCalm
Webflow
Wix
Wufoo

Integrations

Shopify
WooCommerce
Adobe Commerce
AmmoReady
Appbrew
Flip
Magento
Prive
Rokt Catalog
Salesforce Agentforce Commerce
ShipCalm
Webflow
Wix
Wufoo

Pricing Details

Free
Free to install. Merchants earn revenue on every transaction.
Free Trial
Free Version

Pricing Details

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pier39 AI

Founded

2024

Country

United States

Website

pier39.ai

Vendor Details

Company Name

Route

Founded

2018

Country

United States

Website

route.com/merchants/

Product Features

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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Alternatives

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