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Description
At a small hotel or B&B, delivering personalized service is paramount. Our guest history feature ensures you can always access your guests' preferences, enabling you to offer exceptional service during the reservation process, check-in, and throughout their stay. If you frequently host business travelers, linking company profiles to individual guest accounts is a breeze. With a single click, you can generate invoices, tailor reservations, and easily modify invoice items or addresses. In the case of group bookings, Piccotello allows for the creation of partial invoices, simplifying the billing process. Additionally, our housekeeping tool provides a comprehensive overview of which rooms require cleaning, allowing you to assign tasks to specific staff members or adjust the cleaning sequence. This efficient system guarantees that rooms are ready for early check-ins, ensuring a seamless experience for all guests. Keeping track of cleaning schedules and guest preferences ultimately enhances the overall hospitality experience.
Description
From leveraging our tailored reporting tools for real-time insights to accessing the expertise of our dedicated customer service and exceptional sales teams, we offer comprehensive solutions designed to enhance your business's performance. Our resources empower you to make informed decisions promptly, ultimately boosting your profits. Discover the potential of VerticalOps and how we can transform your operations! While teamwork doesn't contain an "I," it certainly has an "M," which signifies MONEY for us. By collaborating with us, you’ll gain clarity on your financial flows, understand their impact, and find ways to amplify your revenue. Retaining existing customers is generally more economical than seeking new ones, which is why we concentrate on keeping your clients satisfied and loyal. If you have online offers, you undoubtedly have partials; let us convert those into valued customers. We take pride in being leaders in our field, adept at transforming lost customers into recovered revenue—allow us to demonstrate our effective strategies! With our innovative approach, you can expect not only improved customer retention but also enhanced overall growth for your business.
API Access
Has API
API Access
Has API
Pricing Details
$45 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Freetime Hospitality
Founded
2017
Country
Netherlands
Website
piccotello.com/en/products/
Vendor Details
Company Name
VerticalOps
Country
United States
Website
verticalops.com/why-vertical-ops.php
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
