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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

At a small hotel or B&B, delivering personalized service is paramount. Our guest history feature ensures you can always access your guests' preferences, enabling you to offer exceptional service during the reservation process, check-in, and throughout their stay. If you frequently host business travelers, linking company profiles to individual guest accounts is a breeze. With a single click, you can generate invoices, tailor reservations, and easily modify invoice items or addresses. In the case of group bookings, Piccotello allows for the creation of partial invoices, simplifying the billing process. Additionally, our housekeeping tool provides a comprehensive overview of which rooms require cleaning, allowing you to assign tasks to specific staff members or adjust the cleaning sequence. This efficient system guarantees that rooms are ready for early check-ins, ensuring a seamless experience for all guests. Keeping track of cleaning schedules and guest preferences ultimately enhances the overall hospitality experience.

Description

From leveraging our tailored reporting tools for real-time insights to accessing the expertise of our dedicated customer service and exceptional sales teams, we offer comprehensive solutions designed to enhance your business's performance. Our resources empower you to make informed decisions promptly, ultimately boosting your profits. Discover the potential of VerticalOps and how we can transform your operations! While teamwork doesn't contain an "I," it certainly has an "M," which signifies MONEY for us. By collaborating with us, you’ll gain clarity on your financial flows, understand their impact, and find ways to amplify your revenue. Retaining existing customers is generally more economical than seeking new ones, which is why we concentrate on keeping your clients satisfied and loyal. If you have online offers, you undoubtedly have partials; let us convert those into valued customers. We take pride in being leaders in our field, adept at transforming lost customers into recovered revenue—allow us to demonstrate our effective strategies! With our innovative approach, you can expect not only improved customer retention but also enhanced overall growth for your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ResponseCRM No 
unTill Yes 

Integrations

ResponseCRM Yes 
unTill No 

Pricing Details

$45 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Freetime Hospitality

Founded

2017

Country

Netherlands

Website

piccotello.com/en/products/

Vendor Details

Company Name

VerticalOps

Country

United States

Website

verticalops.com/why-vertical-ops.php

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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