Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Designed with Dispatchers as a priority, Phoenix CAD is adaptable for agencies of any scale, whether they operate within a single jurisdiction, across multiple jurisdictions, or engage multiple agencies and sites. It serves as a comprehensive tool for managing service calls for Law Enforcement, Fire, EMS, and OEM/DPW. The software incorporates essential call entry and dispatch capabilities, ensuring that responders receive crucial information promptly during emergencies. Additionally, it seamlessly connects with all E911 systems, enabling automatic entry of ANI/ALI details directly into the call-taking interface. ProPhoenix offers a fully integrated solution that combines on-premise and cloud-based systems, encompassing CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we prioritize customer feedback, embrace best practices from the industry, and create outstanding software applications. Our teams for development, support, and implementation are built on the practical, real-world experience of our dedicated staff, ensuring that we meet the needs of our users effectively. This commitment to collaboration and continuous improvement sets us apart in the public safety software market.
Description
The headquarters of iCourier is dedicated to fulfilling all the operational requirements of your office. We equip your business with the essential tools necessary to thrive in today’s fiercely competitive landscape. Our comprehensive suite includes order entry, dispatching, communication, reporting, invoicing, account management, and other vital functionalities, all seamlessly integrated into three intuitive applications. By leveraging cutting-edge technology, we strive to deliver the highest quality software and service, with a strong sense of pride in our work. The Calltaker Desk serves as an exceptionally efficient order entry tool, designed for ease of use; even individuals with basic calltaker experience can quickly begin processing orders. Its integrated mapping interface allows operators to verify address and zoning information with ease. Additionally, the automatic calculation of order pricing and deadlines ensures that your business information is recorded both promptly and accurately. The profile of the calltaker will dictate whether they have the authority to adjust customer discounts, modify order prices, dispatch, or cancel orders, ensuring a clear structure in operations. This level of control and functionality equips businesses to manage their order processes effectively and enhances overall operational efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$100000.00/one-time/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ProPhoenix
Founded
2004
Country
United States
Website
www.prophoenix.com
Vendor Details
Company Name
iCourier
Website
www.icourier.net
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling