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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Assist is an innovative chatbot solution powered by AI that offers customers tailored, contextually relevant, and prompt support options. Unique to the financial services sector, Personetics Assist stands out as the only digital self-service platform designed specifically for this industry. Currently, it is utilized by top financial institutions, delivering customized assistance to millions of users. Institutions that implement Assist experience enhanced operational efficiency, increased customer satisfaction, improved Net Promoter Scores, and recognition through prestigious industry accolades. This versatile solution can be seamlessly integrated across various customer engagement channels, including the bank's website, mobile applications, popular messaging services like Facebook Messenger, and voice-activated assistants such as Amazon Alexa. By providing such a comprehensive service, Assist helps financial institutions foster deeper connections with their clients.

Description

Harnessing the capabilities of AI/ML and natural language understanding, our AI-driven conversational assistant, Assist365, aims to streamline the complete customer service process for both incoming and outgoing interactions. It efficiently manages everything from conversational IVR to resolving intricate inquiries at a fraction of the standard cost, all while ensuring exceptional scalability. Furthermore, Assist365's self-learning feature, powered by advanced deep learning algorithms, provides a personalized touch, allowing it to interact with customers in a contextually relevant manner, mimicking human conversation without requiring any human input. This innovation not only enhances customer satisfaction but also significantly reduces operational costs for businesses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa
Facebook Messenger
Plaid

Integrations

Alexa
Facebook Messenger
Plaid

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Personetics

Founded

2011

Country

United States

Website

personetics.com/assist/

Vendor Details

Company Name

Gnani.ai

Country

India

Website

gnani.ai

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

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