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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Perfox.ai is an agentic AI platform designed to build, deploy, and manage teams of high-performance AI agents with human oversight. Its agents learn from your documents, tickets, wikis, and past conversations, while continuously monitoring your business channels. From research and drafting to verification and delivery, Perfox.ai handles requests from start to finish across web, email, in-app platforms, SMS, voice, WhatsApp, and RCS. An intelligent orchestrator assigns tasks to specialized agents, enabling them to collaborate, review each other’s work, and involve a human whenever required by policy. Every response is grounded in trusted information and supported with citations, while each workflow remains fully auditable. Built-in guardrails help ensure agents operate within defined limits, making Perfox.ai suitable for production environments, including regulated and customer-facing operations.

Description

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zendesk Yes 
Gladly No 
IBM Cloud No 
Kustomer No 
Magento No 
NetSuite No 
Pandium No 
RCS Yes 
Recharge No 
Shopify Plus No 
Slack Yes 
WhatsApp Yes 

Integrations

Salesforce Yes 
Zendesk Yes 
Gladly Yes 
IBM Cloud Yes 
Kustomer Yes 
Magento Yes 
NetSuite Yes 
Pandium Yes 
RCS No 
Recharge Yes 
Shopify Plus Yes 
Slack No 
WhatsApp No 

Pricing Details

Outcome-based pricing you pay for resolutions (a request taken end-to-end to a delivered outcome), not per seat. Plans bundle a monthly resolution allowance with agent teams, channels, integrations and support tiers. Messaging and telephony (voice minutes, WhatsApp/RCS) pass through at cost plus a small handling fee. Annual billing saves roughly 20% versus monthly.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Perfox

Founded

2025

Country

India

Website

perfox.ai/

Vendor Details

Company Name

Thankful

Founded

2018

Country

United States

Website

www.thankful.ai/product

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