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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Perfox.ai is a sophisticated AI platform designed to create, manage, and deploy a coalition of high-efficiency AI agents, all while incorporating human oversight. These agents are capable of learning from various sources such as documents, ticketing systems, knowledge bases, and historical conversations, ensuring they are constantly updated. They operate around the clock to monitor communication channels and handle requests from start to finish, which includes conducting research, drafting responses, verifying information, and delivering outcomes across multiple platforms such as web, email, in-app messaging, SMS, voice calls, WhatsApp, and RCS. An intelligent orchestrator efficiently directs tasks among specialized agents, allowing them to collaborate, validate each other's work, and escalate issues to human operators only when necessary, adhering to company policies. Each response provided by the agents is well-supported and referenced, ensuring accountability, while every operation is traceable, and agents function within predetermined boundaries. This makes Perfox a reliable choice for use in regulated environments that require customer-facing interactions, with an emphasis on compliance and quality assurance. Ultimately, the combination of AI efficiency and human oversight in Perfox.ai promotes a seamless integration into organizational workflows.

Description

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Gladly
IBM Cloud
Kustomer
Magento
NetSuite
Pandium
Recharge
Salesforce
Shopify Plus
WhatsApp
Zendesk

Integrations

Gladly
IBM Cloud
Kustomer
Magento
NetSuite
Pandium
Recharge
Salesforce
Shopify Plus
WhatsApp
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Perfox

Founded

2025

Country

India

Website

perfox.ai/

Vendor Details

Company Name

Thankful

Founded

2018

Country

United States

Website

www.thankful.ai/product

Product Features

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