Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Perfox.ai is a sophisticated AI platform designed to create, manage, and deploy a coalition of high-efficiency AI agents, all while incorporating human oversight. These agents are capable of learning from various sources such as documents, ticketing systems, knowledge bases, and historical conversations, ensuring they are constantly updated. They operate around the clock to monitor communication channels and handle requests from start to finish, which includes conducting research, drafting responses, verifying information, and delivering outcomes across multiple platforms such as web, email, in-app messaging, SMS, voice calls, WhatsApp, and RCS. An intelligent orchestrator efficiently directs tasks among specialized agents, allowing them to collaborate, validate each other's work, and escalate issues to human operators only when necessary, adhering to company policies. Each response provided by the agents is well-supported and referenced, ensuring accountability, while every operation is traceable, and agents function within predetermined boundaries. This makes Perfox a reliable choice for use in regulated environments that require customer-facing interactions, with an emphasis on compliance and quality assurance. Ultimately, the combination of AI efficiency and human oversight in Perfox.ai promotes a seamless integration into organizational workflows.
Description
Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Gladly
IBM Cloud
Kustomer
Magento
NetSuite
Pandium
Recharge
Salesforce
Shopify Plus
WhatsApp
Integrations
Gladly
IBM Cloud
Kustomer
Magento
NetSuite
Pandium
Recharge
Salesforce
Shopify Plus
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Perfox
Founded
2025
Country
India
Website
perfox.ai/
Vendor Details
Company Name
Thankful
Founded
2018
Country
United States
Website
www.thankful.ai/product