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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PeopleBots is a groundbreaking AI-driven platform aimed at revolutionizing the way companies engage with their clients. Functioning as an unwavering virtual assistant, it offers round-the-clock assistance in sales, support, and coaching, thereby boosting customer interaction while alleviating the demands on operational resources. Leveraging cutting-edge AI capabilities, PeopleBots acquires knowledge about your enterprise from various sources such as documents and websites, establishing itself as a proficient representative of your brand. Its chatbot can be tailored to reflect your brand's personality, whether you prefer a warm and conversational tone or a more formal and professional demeanor. Additionally, it accommodates text communication in numerous languages and offers voice capabilities in several, making it an excellent solution for businesses operating on a global scale. The platform's adaptability is remarkable—it can manage customer inquiries, drive sales initiatives, and even deliver training or coaching sessions based on the knowledge base you provide. Furthermore, PeopleBots is designed for easy integration with any website, allowing it to harmonize beautifully with your brand's visual identity while enhancing user experience for all visitors. This combination of features makes PeopleBots an invaluable asset for modern businesses seeking to optimize their customer interactions.

Description

AI-driven Conversational Customer Engagement enhances both automated and agent-assisted customer experience channels. Implementing self-service solutions has been shown to reduce customer contact by as much as 50%, while simultaneously boosting engagement and improving overall satisfaction. Synthetix's intuitive AI-powered FAQ self-service software provides customers with a quick, relevant, and user-friendly method to seek answers and explore FAQ content by inputting naturally phrased inquiries, all without consuming valuable resources from your customer care team. This innovative approach to customer engagement, exemplified by the Synthetix FAQ Chatbot or Virtual Agent, not only addresses customer inquiries but also has the potential to generate new revenue streams. Our advanced chatbot technology proactively assists customers from their very first interaction with your brand, assessing their needs and collaborating with your CRM to tailor their experience, thereby generating leads and strategically directing them to the most suitable contact channels for further assistance. By embracing this next-level solution, businesses can expect to see increased efficiency and improved customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Crypkit
Frontier Wallet
Tenderly
TokenTax

Integrations

Crypkit
Frontier Wallet
Tenderly
TokenTax

Pricing Details

$67/year/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Teknikforce

Founded

2015

Country

United Arab Emirates

Website

getpeoplebots.in/

Vendor Details

Company Name

Synthetix

Founded

2001

Country

United Kingdom

Website

www.synthetix.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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