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Average Ratings 0 Ratings
Description
Penelope is an advanced AI receptionist designed to handle calls seamlessly, ensuring that every interaction is qualified and that valuable appointments are scheduled around the clock. Customizable to align with each business's unique tone, greetings, call flows, and qualification standards, Penelope guarantees that every caller enjoys a consistent experience that mirrors the company’s brand. Upon answering immediately on the first ring, it poses only the necessary questions, effectively scheduling meetings or capturing detailed messages as required. With the capability to check real-time calendar slots, confirm appointments, and prevent double-booking or loss of critical instructions, it streamlines the scheduling process. In instances where human intervention is needed, Penelope can effortlessly transfer the caller to the right team member; if none are available, it takes a comprehensive message, sends it right away, and informs the caller about when they can expect a reply. The system is designed with safeguards to maintain conversations within predefined parameters, ensuring the AI does not stray from approved topics, speculate, or divulge any unapproved information. This meticulous design not only enhances efficiency but also fosters a professional relationship between the business and its clients.
Description
SignalLine AI Receptionist serves as a virtual phone-answering solution tailored for small businesses in the UK. It utilizes a dedicated UK phone number to handle incoming calls by leveraging information provided by the customer, such as business hours, services offered, pricing, and company policies. This service is capable of addressing common inquiries and gathering essential details like the caller’s name, phone number, and the purpose of their call for follow-ups if necessary.
An online dashboard presents call logs along with transcripts for easy access. The Growth plan enhances functionality by offering live call transfers to a team member and supports multilingual interactions in 15 different languages. Additionally, it allows for custom workflows that can link to order inquiries via platforms like Shopify or WooCommerce.
The pricing structure is based on usage, charged at £0.15 per minute for the Starter plan in English, or £0.20 per minute for the Growth plan, with no hidden costs such as monthly fees, setup charges, or contracts. This service is particularly beneficial for businesses that require call handling outside regular working hours or when their staff is not available to take calls. With its flexible options, SignalLine AI Receptionist aims to enhance customer service while allowing businesses to focus on their core operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
No
WooCommerce
No
Pricing Details
$64.71 per month
Free Trial
No
Free Version
No
Pricing Details
£0.15 per minute
Starter: £0.15 per minute in English. Growth: £0.20 per minute. Usage-based pricing with no monthly fee, setup fee, or contract.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Penelope
Country
United States
Website
callpenelope.ai/
Vendor Details
Company Name
SignalLine AI
Founded
2025
Country
United Kingdom
Website
signalline.io