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features
design
support

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Description

Pendo is a product-experience platform that helps software product managers deliver products that users love. Pendo allows product teams to answer questions such as "What features are customers using?" What features are they overlooking? Which ones are driving delight, and which are causing pain or confusion? These same insights allow you to quickly set up in-app messages and guides, as well as walkthroughs, without needing any programming. This will help users get the most out of your products. Pendo allows you to quickly identify the features and workflows that cause users pain and pleasure. You can then use the platform to guide users through these rough spots and encourage them to adopt the features that make them raving fans.

Description

Gain an all-encompassing view of your online audience by analyzing everything from traffic patterns to user interactions, ultimately boosting your business development. Implement straightforward attribution models, eliminate spam traffic, and manage bot activity effectively. Access a wealth of user information, encompassing detailed insights into ad blocker usage. Establish up to 200 goals for each site, merge ecommerce analytics, and monitor customized events seamlessly. Benefit from session recordings, heat maps, and form analytics reports that are readily available without any complex setup. Your data is refreshed in real-time with no truncation, as sampling is determined by the user. You can monitor any volume of traffic while retaining all records indefinitely. Observe user engagement on your site—every click, scroll, mouse movement, and keystroke is captured on video. Pinpoint obstacles preventing purchases, understand the motivations behind clicks, and receive valuable feedback on enhancing user experience. Uncover which sections of a webpage capture the most attention and identify areas that may be overlooked. Additionally, find out the exact points where users stop scrolling, providing further insight into user behavior. This level of detail empowers you to make informed decisions that can significantly enhance your website's performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Convert Experiences
Segment
WordPress
APISCRAPY
Amikoo
Breadcrumbs.io
Calltouch
Domo
Dragonboat
Drift
Fullstory
Google Data Studio
Iteratively
Kleene
Lantern
LaunchDarkly
StepFunction
VENMATE
Wix

Integrations

Convert Experiences
Segment
WordPress
APISCRAPY
Amikoo
Breadcrumbs.io
Calltouch
Domo
Dragonboat
Drift
Fullstory
Google Data Studio
Iteratively
Kleene
Lantern
LaunchDarkly
StepFunction
VENMATE
Wix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pendo

Founded

2014

Country

United States

Website

www.pendo.io

Vendor Details

Company Name

Yandex

Founded

2000

Country

Russia

Website

metrica.yandex.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Alternatives

Alternatives

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