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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pendo Feedback (formerly Receptive) Complete demand intelligence for the product. Create what your most valuable customers want most. At scale, capture and prioritize customer feature requests. Get clear information about the best places to optimize your product and user experience in each segment. To eliminate the guesswork from product planning and prioritization, quantify revenue opportunities. Identify common needs and gather feedback by feature, customer type, and user cohort. To facilitate consensus on priorities and better allocate developer and designer time, share reports. Align business priorities with demand and allocate resources to meet demand. Customers should know that their feedback was taken into consideration. Keep customers informed about the status of their requests, such as when they were delivered and whether any are still in progress.

Description

Digital adoption can be improved without the need for coding. Users can also retain and engage in digital software. Customers will be able to use your product more quickly. Our Digital Adoption Platform, (DAP), enhances digital products by providing a controllable experience layer which enables features for customer onboarding, customer self service, and feature adoption. Interactive walkthroughs will help you guide your users to the aha moment. Your customers will be unblocked if you provide proactive support and deflect any tickets. New hires can be connected to any digital tool. Engage your remote employees. Interactive product demos and product-led selling will help you close more deals. Usetiful's product tours and onboarding checklists are great for new users or employees to any digital tool. They will be able to explore the site with friendly, step-by-step guidance. The Assistant answers customer FAQs for your customer success department, freeing up valuable time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agentforce 360 for Nonprofits
Angular
Convert Experiences
JavaScript
React
React Native
Slack
Trace

Integrations

Agentforce 360 for Nonprofits
Angular
Convert Experiences
JavaScript
React
React Native
Slack
Trace

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pendo

Founded

2013

Country

United States

Website

www.pendo.io/product/feedback/

Vendor Details

Company Name

Usetiful

Founded

2018

Country

Estonia

Website

www.usetiful.com

Product Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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