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Description
A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.
Description
Rexpert offers a comprehensive set of tools for medical scheduling, billing, reporting, and productivity enhancement to optimize the operational aspects of your practice. Our practice management software is designed to improve the experience for your team while also boosting cash flow. Each feature of Rexpert is aimed at improving staff productivity, managing costs effectively, and ensuring high levels of patient satisfaction. The platform provides your practice with up-to-date medical codes and regulations that are crucial for accurate coding and billing, including ICD-10. Additionally, the advanced scheduling feature enables practices to maximize patient appointments in line with their capacity and objectives. Furthermore, Rexpert’s Recall/Follow-Up Processing feature effectively brings patients back to your practice for necessary follow-ups or procedures, ensuring continuity of care. With Rexpert, your practice can achieve its operational goals while maintaining a strong focus on patient engagement and care quality.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$295 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pega
Country
United States
Website
www.pega.com/industries/manufacturing/recall
Vendor Details
Company Name
Practice Alternatives
Founded
1982
Country
United States
Website
www.practice-alt.com
Product Features
Product Features
Medical Billing
Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice
Medical Practice Management
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling