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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We are excited to unveil the Peeklogic Connector plugin, which is crafted to integrate Salesforce and Jira, ultimately boosting both cost-efficiency and productivity for our clients. This robust solution facilitates uninterrupted interaction between sales and development teams, removing the obstacles created by their separate environments. Envision a scenario where your support, development, and product teams engage through Jira while your sales personnel use Salesforce. Closing the divide between these groups is essential for providing exceptional customer support. Thanks to the Peeklogic Connector, you can experience enhanced communication, better collaboration, and top-tier assistance. This plugin exemplifies our commitment to continuous improvement and innovation. What began as a simple idea has evolved into a valuable tool that empowers businesses to operate more intelligently. It transcends merely connecting Salesforce to Jira or vice versa; it ensures that all team members are aligned and can accomplish tasks swiftly and efficiently. By fostering this level of integration, organizations can unlock their full potential and maximize their operational effectiveness.

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Five9
Freshdesk
Groove
HappyFox
Jira
Kayako
Microsoft Teams
Zendesk

Integrations

Salesforce
Five9
Freshdesk
Groove
HappyFox
Jira
Kayako
Microsoft Teams
Zendesk

Pricing Details

$2,400 per year
Free Trial
Free Version

Pricing Details

$8.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Peeklogic

Founded

2019

Country

United States

Website

peeklogic-jira-connector.com

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Alternatives

Sinergify Reviews

Sinergify

Grazitti Interactive