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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Accept secure and compliant payments via telephone and receive immediate authorization. Paytia allows your customers to enter their card details safely using their phone keypad. This ensures their protection, boosts confidence in your business, and shields you from potential fines and penalties associated with payment security violations. Paytia's PCI-DSS certified solutions for phone payments provide the same level of security your customers experience when shopping in-store or online, eliminating the need for you to handle or retain their card information.

Description

SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

3CX Yes 
Aircall Yes 
Avaya Experience Platform No 
Braintree Yes 
Cisco CX Cloud No 
Cybersource Yes 
Facebook Messenger Yes 
Global Payments Yes 
Opayo Yes 
PayPal Yes 
Stripe Yes 
WhatsApp Yes 
Worldpay Yes 
Zoom Yes 

Integrations

3CX No 
Aircall No 
Avaya Experience Platform Yes 
Braintree No 
Cisco CX Cloud Yes 
Cybersource No 
Facebook Messenger No 
Global Payments No 
Opayo No 
PayPal No 
Stripe No 
WhatsApp No 
Worldpay No 
Zoom No 

Pricing Details

$11.10 per month
Secure Virtual Terminal is sold on a per user per month basis. Packages can be billed annually or billed monthly.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Paytia

Founded

2016

Country

United Kingdom

Website

www.paytia.com

Vendor Details

Company Name

IntraNext Systems

Country

United States

Website

intranext.com/solutions/smartsip

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Alternatives

Alternatives

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