Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Accept secure and compliant payments via telephone and receive immediate authorization. Paytia allows your customers to enter their card details safely using their phone keypad. This ensures their protection, boosts confidence in your business, and shields you from potential fines and penalties associated with payment security violations. Paytia's PCI-DSS certified solutions for phone payments provide the same level of security your customers experience when shopping in-store or online, eliminating the need for you to handle or retain their card information.
Description
SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.
API Access
Has API
API Access
Has API
Integrations
3CX
Aircall
Avaya Experience Platform
Braintree
Cisco CX Cloud
Cybersource
Facebook Messenger
Global Payments
Opayo
PayPal
Integrations
3CX
Aircall
Avaya Experience Platform
Braintree
Cisco CX Cloud
Cybersource
Facebook Messenger
Global Payments
Opayo
PayPal
Pricing Details
$11.10 per month
Secure Virtual Terminal is sold on a per user per month basis. Packages can be billed annually or billed monthly.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Paytia
Founded
2016
Country
United Kingdom
Website
www.paytia.com
Vendor Details
Company Name
IntraNext Systems
Country
United States
Website
intranext.com/solutions/smartsip
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration