Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
PatientLoop is a dental practice growth and lead management platform that uses AI to improve patient acquisition, call conversion, marketing attribution, and front-desk performance. The platform brings together calls, web forms, advertising interactions, and other lead sources so practices can follow prospects from initial contact through scheduled appointments and revenue. Real-time source attribution shows which marketing channels generate leads, new patients, and treatment revenue across sources such as SEO, paid advertising, social media, and offline campaigns. Automated lead nurturing and missed-call text messaging help practices follow up with prospective patients who do not immediately schedule an appointment. AI call analysis grades conversations, identifies booking opportunities, and provides coaching recommendations based on actual interactions between patients and staff. Reasons Not Booked automatically categorizes the causes behind lost opportunities so practices can identify recurring issues such as insurance questions, cost concerns, lack of availability, or missed follow-up. Staff Performance creates individual AI-generated scorecards and tracks team averages over time, helping managers coach employees based on patterns across calls rather than isolated examples. Leo, PatientLoop’s AI conversion analyst, allows users to ask questions in plain English about calls, leads, bookings, marketing performance, and revenue and receive answers supported by charts. PatientLoop is built for dental practices, multi-location groups, DSOs, and marketing agencies that want a more connected way to manage leads, improve conversion rates, and understand marketing ROI.
Description
Salesforce Agentforce Health is a comprehensive healthcare CRM designed to unify patient, provider, and operational data in one secure platform. Built on Salesforce’s deeply integrated architecture, it includes healthcare-specific workflows, compliance controls, and interoperability capabilities. The solution combines clinical and non-clinical data to deliver a 360-degree view of patients and members. AI-powered agents assist teams by summarizing records, automating document processing, and recommending next steps. Contact center teams gain real-time access to EHR data, eligibility details, and claims information to improve service speed and personalization. Care management tools enable coordinated, whole-person care with configurable care plans. Intelligent document automation reduces manual intake and accelerates case creation. Data 360 for Health enhances contextual insights across every touchpoint. Integration with MuleSoft, Slack, Marketing Cloud, and Service Cloud extends collaboration and engagement capabilities. Agentforce Health enables healthcare organizations to modernize operations, improve outcomes, and scale patient-centric care efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
CareBridge
No
Concord Cloud Fax
No
Consensus Harmony
No
Inspire Planner
No
Lasso MD
Yes
PhoneIQ
No
Provar
No
Salesforce
No
Salesforce Agentforce
No
Salesforce Agentforce Life Sciences
No
Integrations
CareBridge
Yes
Concord Cloud Fax
Yes
Consensus Harmony
Yes
Inspire Planner
Yes
Lasso MD
No
PhoneIQ
Yes
Provar
Yes
Salesforce
Yes
Salesforce Agentforce
Yes
Salesforce Agentforce Life Sciences
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PatientLoop
Founded
2024
Website
patientloop.com/dental-practices
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/healthcare/cloud/
Product Features
Dental
Appointment Management
No
Appointment Reminders
No
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
No
Patient Records Management
No
Treatment Planning
No
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
Yes
Patient Management
Yes
Physician Management
No
Predictive Analytics
No
Hospital Management
Accounting Integration
Yes
Appointment Management
No
Appointment Scheduling
Yes
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
Yes
Out-Patient Management
No
Patient Records Management
Yes
Physician Management
No
Policy Management
No
Revenue Management
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
No
Billing & Invoicing
No
Calendar Management
No
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
Yes
Medical History Records
No
Patient Records
No
Referral Management
No
Treatment Planning
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
No
Patient Portal
Appointment Confirmations
No
Appointment Scheduling
No
Bill Payment
No
Care Plans
Yes
Care Summaries
No
EHR-Agnostic
Yes
Health Record Access
No
Intake Forms
No
Lab Results
No
Prescription Renewals
No
Secure Messaging
No
Video Consultations
No